Cluster Operation Manager

3 giorni fa


Milano, Lombardia, Italia Page Personnel A tempo pieno

Per una realtà dell'hospitality di lusso che gestisce appartamenti con servizi esclusivi ed esperienze personalizzate, siamo alla ricerca della figura di Cluster Operation Manager.

Dettagli sul cliente

Realtà dell'hospitality di lusso che gestisce appartamenti con servizi esclusivi ed esperienze personalizzate.

Descrizione

Responsabilità

  • Supervisione operativa delle proprietà assegnate e presenza periodica on‑site.
  • Coordinamento dei team locali (housekeeping, manutenzione, guest service).
  • Controllo qualità, audit regolari e gestione delle criticità.
  • Monitoraggio KPI (occupazione, ADR, costi operativi) e supporto alle strategie revenue.
  • Gestione budget, forecast e ottimizzazione dei processi operativi.
  • Coordinamento fornitori e manutenzione ordinaria/straordinaria.

Profilo del Candidato

Requisiti

  • Esperienza come Hotel Manager, Operations Manager o ruolo simile.
  • Capacità di gestione multi‑property e leadership su team distribuiti.
  • Ottima conoscenza dei processi operativi hospitality.
  • Competenza nell'analisi dei KPI e nella gestione dei costi.
  • Eccellenti doti organizzative, comunicative e orientamento al problem solving.
  • Disponibilità a fare trasferte nelle strutture assegnate.

offerta di lavoro

Ottima opportunità di carriera.


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