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Travel Designer

48 minuti fa

Polignano a Mare, Puglia, Italia Southern Visions Travel A tempo pieno

PRINICPLE RESPONSIBILITIES

Travel Design

Creation of tailor made itineraries for luxury, experiential travel in Southern Italy for travel agents, direct clients and partner DMCs. Clients are English-speaking, principally from North America and Australia.

Travel Design role will include:

- Itinerary design involving experiences and accommodation using our management software;

- Excel pricing of individual trips including application of margins, exchange rates and agency commission;

- Detailed, professional and efficient correspondence (phone & email) with clients;

- Pro-active follow ups with dormant enquiries using our CRM (direct clients, agents & tour operators)

- Assignment of all additional operational details to the Operations & Booking Department

- Coordination of client documents to agents;

- Coordination with Admin department for client invoices and payments

SECONDARY RESPONSIBILITIES

·       Management of client feedback

·       Creation of new experiences and product development

REQUIRED SKILLS

·       Great Knowledge of Puglia region in its geography, logistics and players of the high-end tourist industry

·       Fluency in both written and spoken English (C1 level)

·       Full expertise of Office softwares (Word, Excel, Power Point)

·       Problem-solving and pro-active attitude

·       Ability to work and perform under pressure

·       Excellent time management

Office Presence in Polignano a Mare

·       For the months of May, June, Sept & Oct: to be available at the office everyday Mon-Fri;

·       For all other months: to be available at the office, 4 days per month to work from home/remotely

The above criteria will remain flexible and subject to changed based on work volumes. Criteria will be discussed each semester, along with a performance review.

Holidays

Holidays are encouraged in the months of July, August, Nov and Dec and all statutory leave must be taken in the appropriate year.