Customer Service Specialist

5 giorni fa

Piombino Dese, Veneto, Italia Stevanato Group A tempo pieno

Job Description
Stevanato Group
is one of the world's largest providers of integrated containment and delivery solutions for the biopharmaceutical industry. The person we are looking for will be inserted into the Customer Service team as a
Customer Service Specialist
at our Global Headquarter in Piombino Dese, PD, Italy. The candidate will initially focus on our English-speaking clients, with the opportunity to follow others based on his/her linguistic skills.

The Person Will Have The Following Responsibilities

  • Elaborates sales order fulfilment management, tracks and monitors the related documents, commercial offers and contracts
  • Manages the operative process of the sales orders
  • Manages and supports customer relationships from the Headquarters (contracts, reports Meeting minutes, meeting follow-ups etc.)
  • Helps in organizing visits / audits at the Headquarters
  • Supports the management of the sales forecast for his/her assigned area
  • Works with Account Managers to guarantee customer satisfaction

Qualifications

  • Education: BA Degree in Modern Languages, Foreign Trading, Economics as preferred
  • Experience: 1/2 years of experience in a similar role
  • Languages: Fluency in English is required; German or French is considered a plus
  • Experience using Microsoft Office suite

Complete The Profile

  • Attention to detail
  • Good negotiation skills
  • Team work
  • Precision
  • Customer centric attitude

About Us
We are a dynamic organization with great customers and a culture where people are valued and empowered to deliver amazing results. We are also growing and looking to hire talented and passionate individuals to join our team

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