Business Process Owner

2 giorni fa

Bergamo, Lombardia, Italia ABB A tempo pieno

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing.  By joining us now, you'll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:

Sales Processes and Tools Manager

Your role and responsibilities:

You will be responsible for designing and establishing the global Lead to Opportunity process, with a strong focus on (Trailblazer certification required) and advanced AI technologies such as Agentforce. This role is pivotal in shaping our sales process for a new standalone company, following the planned spin-off next year. You will combine ABB's reach and expertise with the entrepreneurial challenge of building a best-in-class sales process for an independent organization.

The work model for the role is: hybrid

You will be mainly accountable for:

  • Define and optimize the global Lead to Opportunity sales process, including complex scenarios, AI enhancements, and seamless integration with

  • Partner with IT to implement, test, and roll out system enhancements, AI-driven tools, and digital solutions supporting lead capture, qualification, and opportunity management.

  • Establish standards and controls to ensure accurate, compliant, and efficient lead and opportunity data.

  • Develop training, playbooks, and enablement materials, guiding global sales teams to adopt new processes and technologies.

  • Monitor KPIs, identify bottlenecks, and drive process optimization using data insights and innovative technologies.

Qualifications for the role:

  • Bachelor's or Master's degree in Business Administration, Engineering, Computer Science, or a related field; Salesforce Trailblazer certification is a plus.

  • Proven experience in front-end sales process management, lead-to-opportunity orchestration, and digital sales transformation.

  • Deep expertise in , including configuration, integration, and process automation.

  • Exposure to AI-driven sales technologies (e.g., Agentforce, Einstein AI) and emerging innovations in sales enablement.

  • Strong process design skills, with the ability to architect efficient workflows in complex, distributed environments.

  • Excellent stakeholder management, communication, facilitation, and training skills across Marketing, Sales, IT, and Customer Support.

  • Analytical and data-driven, with experience defining and interpreting KPIs to drive continuous improvement.

  • Fluent in English, written and spoken; curiosity, forward-looking mindset, and passion for digitalization and AI in sales orchestration.

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

  • Salesforce Product Owner for Service

    2 giorni fa

    Bergamo, Lombardia, Italia ABB A tempo pieno

    ABB auttaa teollisuuden eri toimialoja toimimaan korkealla suorituskyvyllä ja lisäämään samalla toimintansa tehokkuutta, tuottavuutta ja kestävyyttä niin, että ne menestyvät paremmin. Odotamme edistymistä – niin sinulta, tiimiltäsi kuin koko maailmaltakin. Maailmanlaajuisena markkinajohtajana annamme sinulle tarvittavat välineet tämän...

  • Salesforce Product Owner for Service

    2 giorni fa

    Bergamo, Lombardia, Italia ABB A tempo pieno

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Head of Salesforce...

  • Business Functional Analyst

    14 ore fa

    Bergamo, Lombardia, Italia ABB A tempo pieno

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Chapter Leader - Business...

  • SAP Business One Coordinator

    6 giorni fa

    Bergamo, Lombardia, Italia Randstad Digital Italia A tempo pieno

    Randstad Digital Talent Services, divisione specializzata nella ricerca, selezione e formazione di profili IT di Randstad Italia, è alla ricerca di unSAP BUSINESS ONE COORDINATORper una solida e dinamica realtà industriale appartenente al settore cosmetico e situata nella bassa bergamasca.La figura selezionata avrà un ruolo chiave nella gestione e...

  • Consulente Business Analyst ERP

    6 giorni fa

    Bergamo, Lombardia, Italia DUNE Talent A tempo pieno

    Consulente Business Analyst ERPIl nostro cliente è una multinazionale italiana leader nella progettazione e produzione di macchinari per il settore ottico, con oltre quarant'anni di esperienza e una solida presenza internazionale. L'azienda si distingue per l'innovazione tecnologica, l'attenzione alla qualità e la costante ricerca di soluzioni digitali...

  • Finance Business Partner

    2 giorni fa

    Bergamo, Lombardia, Italia COSTIM Real Estate A tempo pieno

    COSTIM RE è un Real Estate developer a connotazione industriale attivo sul territorio nazionale.La mission di COSTIM è sviluppare grandi progetti di rigenerazione urbana "chiavi in mano" in conto proprio e di terzi basati sul concept ChorusLife, prototipo di "smart human district".Il know-how industriale del GruppoCOSTIMsi fonda su società operative...

  • Configurator Engineer

    2 settimane fa

    Bergamo, Lombardia, Italia ABB A tempo pieno

    Chez ABB, nous aidons les industries à se surpasser - en réduisant leur consommation et en les rendant plus propres. Ici, le progrès est une exigence - pour vous, votre équipe et le monde. En tant que leader du marché mondial, nous vous donnerons ce dont vous avez besoin pour y parvenir. Ce ne sera pas toujours facile, il faut du courage pour grandir....

  • Configurator Engineer

    2 settimane fa

    Bergamo, Lombardia, Italia ABB A tempo pieno

    V ABB pomáháme průmyslovým odvětvím být o krok napřed. U nás je pokrok samozřejmostí - pro vás, váš tým i celý svět. Jako světová jednička na trhu vám poskytneme to, co potřebujete, abyste toho dosáhli. Nebude to vždy snadné, růst vyžaduje odvahu. Ale v ABB na to nebudete nikdy sami. Run what runs the world.Tato Pozice...

  • AI Specialist

    1 settimana fa

    Bergamo, Lombardia, Italia Agentix AI A tempo pieno

    Collaborazione in Partita IVA - AI Specialist> > > Invia il CV a: > > Visita il nostro sito web > Se il profilo ci interessa riceverete una mail di risposta con una richiesta di Meet (20 minuti)Agentix è la divisione AI di Trep DigitalX, focalizzata su automazione dei processi, AI applicata al business e sviluppo di soluzioni intelligenti per PMI,...

  • erp support

    2 giorni fa

    Bergamo, Lombardia, Italia Ali Professional A tempo pieno

    Per azienda cliente siamo alla ricerca di un/unaERP SUPPORTLa persona inserita, con diretto riporto all'IT Manager del gruppo e in stretta collaborazione ai colleghi IT si occuperà di:Supporto tecnico e applicativo nel progetto di implementazione di Business CentralRaccolta e analisi dei requisiti con i key user delle diverse aree aziendali...