Senior Solutions Engineer, Italy

Acronis is a world leader in cyber protection, delivering natively integrated solutions that monitor, control, and protect the data that businesses and lives depend on. Driven by our passion to protect every workload, we've built the industry's only all-in-one cyber protection platform. We are looking for a Solution Engineer to join our mission of protecting the digital world.

The Senior Solution Engineer will be an integral part of the entire sales cycle helping to achieve technical wins and to drive the adoption of our solutions and products. You will get a chance to be a key member of the Sales organization, responsible for the design and architecture of Acronis platform solutions.

This is a very dynamic role, and you will have the option to evolve and take your career to the next level.

The ideal candidate for this position will not only possess the skills and experience required but will also a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment, have worked with cloud & security technologies or vendors, consulted, or conducted solution sales, and be passionate about understanding new technologies in the cloud computing and security space.

What You'll Do

• Collaborate with sales teams and business partners to articulate solutions for service providers, partners, and end customers.
• Participate as an Acronis technology expert in meetings, conduct demos, and pitch products throughout the sales cycle.
• Engage with customers, partners, and internal teams to coordinate activities for selling Acronis solutions.
• Analyze business requirements, market strategies, and policies relating to data protection.
• Manage strategic accounts collaborating with Acronis Account Managers to influence and develop sales strategies.
• Facilitate customer evaluations and proof of concept activities for Acronis solutions.
• Perform technical troubleshooting and secure technical wins during the pre-sales process.
• Position solutions that address customer business problems and act as a technical advisor.
• Conduct hands-on demonstrations and knowledge transfer of Acronis solutions to customers and partners.
• Gather technical requirements, develop cost-effective solutions, and present them to prospects.
• Develop responses to RFIs & RFPs.
• Assist in integrating MSPs RMM platforms with the Acronis Platform and work closely with cross-functional teams.
• Understand complex customer needs and develop innovative solutions.
• Provide customer and market feedback to Product Management, Engineering, and other Acronis teams.

What You Bring

• At Least 5 years of experience in a relevant position
• Cloud-based applications such as Microsoft 365 and Google Workspace
• Backup, Disaster Recovery, and Storage solution design experiences
• Security experience in one or more of the following areas:
• Antivirus / Ransomware Protection
• EDR/MDR/XDR
• Email Security
• Network Security
• Knowledge of Microsoft Operating Systems (Linux or other operating systems beneficial)
• The ability to articulate technical and business value propositions
• Experience in customer and sales opportunity management practices
• Must be a good listener, creative, intuitive, a team player, and have the ability to resolve problems
• A high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high level of accuracy
• Should be an articulate, persuasive, and polished oral and written communicator, able to discuss and negotiate around technical issues effectively
• Fluent in English
• Ability to travel (including international)
• Please, submit your CV in English

Who We Are
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.