Commercial Excellence Manager

Ecolab is looking for a Commercial Excellence Manager, providing strategic direction and support to enhance sales operations and customer engagement. This role involves ensuring the accuracy of sales documentation and fostering effective communication between the sales team and other departments.
 

How you'll make an impact:

• Investigate shortfalls, issues, and complaints in current business processes

• Develop and implement strategies to improve associated sales processes and customer interactions

• Ensure all sales documentation is maintained accurately and complies with company standards

• Work with sales teams to understand objectives, priorities, challenges, and process/system issues

• Facilitate smooth communication and collaboration between the sales team and other departments

• Identify opportunities for process improvements and drive the implementation of new procedures to enhance efficiency and effectiveness, managing process redesign activities where needed

• Monitor team performance and provide regular feedback to ensure continuous improvement. Coordinate training and development programs for team members to enhance their skills and knowledge

• Perform sales force analysis and structure projects based on those insights

• Acts as a change agent to drive business improvement within the commercial organization, driving adoption of new processes, metrics and tools, interfacing with employees at various levels of the commercial organization
   

Minimum Requirements:

• Candidate can be based anywhere in the EU

• Bachelor's degree in business administration, sales, or a related field is required; additional qualifications in management or leadership are a plus

• Years of professional level experience in project management, sales, marketing, sales operations, and/or relevant business experience

• Previous experience in a managerial role within a sales, sales operations or customer support environment

• Proven successful experiences working with a continuous improvement approach and leading change management activities

• Experience managing remote teams is highly desirable

• Strong leadership and team management abilities

• Strong analytical, problem-solving, and strategic skills, with a passion to challenge the status quo as well as open-mindedness and solution-orientation (creativity/flexibility/strategic thinking)

• Experience in prioritizing and managing multiple projects simultaneously. Results-oriented, proactive, and possesses a high level of integrity

• Excellent communication skills in English and at least one other EU language (additional languages are a plus)

• Excellent MS-Office skills and strong affinity for digital solutions
   

Attributes:

• Detail-oriented, proactive, and capable of working independently as well as part of a team. Strong problem-solving skills and a customer-focused mindset

• Willingness to travel occasionally and interact with sales teams across Europe

• Ability to effectively communicate and collaborate with internal and external stakeholders on an international and virtual basis

• Customer and service orientation with a pragmatic working manner and a can-do attitude
   

About Ecolab

At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.
Ecolab's commitment to diversity, equity and inclusion (DE&I) reflects our longstanding value of working together to integrate diverse perspectives to challenge ourselves, reach our goals and do what's right.
Apply today and join one of the most ethical companies with over a hundred years of history.
Join Ecolab and help us protect what's vital.
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