Head of Operations Italy

20 ore fa

Milano, Lombardia, Italia Zumbu A tempo pieno

MISSION

To lead the implementation and management of Zumub's logistics operations in Italy. This role will be responsible for the warehouse launch, structuring the operational team, and overseeing day-to-day local logistics operations.

ROLE

  • Lead the setup and launch of the warehouse in Milan, Italy
  • Manage the entire local logistics operation (receiving, picking, packing, shipping)
  • Recruit, train, and manage warehouse operators and the operational team
  • Define operational processes and ensure efficiency, quality, and cost control
  • Negotiate and manage local carriers and logistics partners
  • Monitor and report operational KPIs
  • Coordinate with the central head office teams (supply chain, IT, customer service)
  • Ensure legal, fiscal, and bureaucratic compliance of the Italy operation
  • Support administrative processes related to local operations

QUALIFICATIONS

  • Fluent Italian speaker (mandatory)
  • Fluent in English (Portuguese is a plus)
  • Solid experience in operations, logistics, supply chain, or warehouse management
  • Experience in e-commerce, fulfillment, 3PL, or retail (strongly preferred)
  • Proven experience in hiring and managing operational teams
  • Strong organizational, planning, and execution skills
  • Hands-on, problem-solving mindset
  • High sense of responsibility and autonomy

OFFER:

  • Competitive salary based and performance-based compensation
  • Opportunities for professional growth and career advancement
  • Exposure to top-level decision-making and the chance to make a meaningful impact
  • Employee discounts, health insurance and other benefits

On-site position in Milan – Italy

Zumub is committed to promoting equal opportunities and welcomes applications from all qualified individuals, regardless of gender, age, disability, sexual orientation, race, religion, or belief.

Tipo de vaga: Tempo Integral

Localização do trabalho: Presencial

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