Community & Content Manager Intern

SAMY is a leading global social first agency. We activate end-to-end media strategies, connecting with audiences in the most integrated and effective ways to solve key business challenges and make brands matter.

We are the first international ecosystem fueled by creativity, technology and culture, and by a team of 900+ people across 20 offices and 55 markets, serving more than 270 leading clients, including Europe, the U.S. and Latin America, who live and breathe social-first. Together, we create relevancy in the social universe for blue-chip brands such as L'Oréal, The North Face, Diageo, Microsoft and Samsung, among others.

Our vision is to lead the evolution of brand communication. At our core, we are Bold, Human and Transformative. We are adventurous. SAMY is where your career pushes boundaries and unlocks your highest potential. We were born with a desire to go further. To defy the status quo. To reshape our world.

This is your opportunity to work around the globe. With exciting clients. In projects that shape the industry.

The Community & Content Manager Intern will support qualitative campaign monitoring, including moderating user-generated content and managing relationships with selected digital profiles to ensure alignment with brand tone of voice and guidelines. They will activate community animation levers to boost engagement within the campaign's digital communities and tribes. Additionally, they will identify relevant user-generated content and affiliated digital communities, engage in conversations with content creators upon proper authorization, and handle standard reporting and performance measurement as outlined in the campaign's reporting section.

Key Responsibilities
Social Media Presence & Management

• Oversee and coordinate the social media presence for multiple brands across Instagram, TikTok, Facebook, X, and other platforms.

• Execute social listening strategies, ensuring consistent and engaging interactions with the audience.

Community Engagement & Advocacy

• Build and nurture relationships with influencers, brand advocates, and digital communities.

• Foster authentic conversations that drive brand affinity and loyalty.

• Develop engagement strategies that resonate with the audience and align with brand objectives.

Trendspotting & Real-Time Adaptation

• Stay ahead of social trends, cultural moments, and platform updates to inform brand storytelling.

• Identify opportunities for real-time marketing and creative social activations.

Crisis & Reputation Management

• Monitor online conversations and proactively address negative feedback to maintain a positive brand image.

• Work closely with the customer service team to ensure seamless issue resolution.

Content Ideation & Collaboration

• Work with the content and creative teams to develop engaging, platform-specific content.

• Suggest new content formats and innovative approaches to increase engagement.

Analytics & Performance Optimization

• Utilize data analytics tools to track performance, extract insights, and refine future strategies

• Provide regular reports with key takeaways and recommendations for growth.

Requirements

• Recent graduate or final-year student in marketing, communications, or related fields (
  able to sign an agreement with the university/school
  )

• Previous experience in a similar field is a plus

• Interest in influencer marketing, social media, and community management.

• Familiarity with platforms like TikTok and Instagram.

• Experience with social media tools like Sprinklr or other community management platforms is a bonus.

• Strong organizational and communication skills.

• Eagerness to learn and contribute in a team setting.

• Fluent in English

Benefits

• 23 vacation days + Dec 24 & 31 off

• Birthday off

• Career development path

• Sponsored physiotherapy, mindfulness, and fitness courses