Lounge Manager

3 ore fa

Milano, Lombardia, Italia The iLUKA Collective A tempo pieno

The Lounge Manager is responsible for working closely with the hotel, restaurant and venues in order to manage the programme delivery alongside the Programme Manager. This is a contracts role from the 16th to the 23rd of Feb 2026. We are only able to consider candidates based in Milan.

Key Responsibilities:

  • Develop a clear understanding of the daily programme schedule and content

  • Build strong working relationships with the venue staff to ensure a solid understanding of iLUKA' s requirements

  • Support the Manager, F&B and Lounge in managing the hospitality team onsite and all elements of F&B within the programme

  • Work collaboratively with the Manager, F&B and Lounge and iLUKA' s Overlay Team to ensure all hospitality spaces are presented immaculately at all times

  • Develop event running schedules with the Manager, F&B and Lounge for all relevant venues

  • Design and manage effective people-flow systems at each venue with the Manager, F&B and Lounge

  • Review and understand all F&B procedures for dealing with all possible circumstances, including additional guests, changes to table plans and schedule changes

  • Liaise with all relevant venue teams and work with the Manager, F&B and Lounge to manage on site quality control of all F&B elements, ensuring guests receive a high level of service at all times

  • Liaise with venue teams to ensure all relevant Health & Safety policies are implemented and adhered to

  • Liaise with operational teams to develop communications plans and procedures for advancing and hosting/staffing at each venue

  • Liaise with Guest Communications Team to ensure each lounge, venue & restaurant is prepared for guest numbers and any special requirements

  • Daily reconciliation of guest attendance at each venue

This is not an exhaustive list, and all team members will be expected to contribute to any other aspects of the business, as necessary.

Skills, Knowledge and Expertise:

  • Fluent in English and Italian

  • Excellent organisational skills

  • Quality service orientated with a "Can Do" attitude

  • Food & Beverage experience

  • Previous experience of Event Hospitality

  • Strong time management skills with ability to meet strict deadlines

  • Excellent client and supplier liaison skills

  • Methodical, accurate and an eye for detail

  • Advanced computer skills especially in Excel and PowerPoint

  • Ability to multi-task and meet strict deadlines

  • Flexible approach to working hours and ability to adapt to a dynamic environment

  • High Level understanding of what constitutes excellent customer service

  • Able to build rapport at all levels

  • Proactive, positive approach to all tasks and a high degree of reliability

  • Ability to work in a calm, professional manner

Attributes:

  • High energy, comfortable working potentially long hours in a demanding but rewarding and friendly environment

  • Flexible, enthusiastic, confident, outgoing

  • Willing to roll sleeves up and get involved

  • Passionate about sport, hospitality and delivery

  • Able to work in a calm, kind and professional manner in a pressured environment

  • Ability to prioritise a demanding workload

  • Lounge Venue Manager

    3 ore fa

    Milano, Lombardia, Italia On Location A tempo pieno

    Who We AreOn Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events,...

  • Culinary Deputy Manager

    3 ore fa

    Milano, Lombardia, Italia The iLUKA Collective A tempo pieno

    The Culinary Deputy Manager will work closely with hotel, restaurants and venues in order to manage all food & beverage provision of the programme and ensure a high quality and positive catering experience for all guests by ensuring service, food and beverage served surpasses guest expectations in variety, freshness, presentation and originality.We are...

  • Stage Extracurriculare: Help Desk

    3 ore fa

    Milano, Lombardia, Italia Interlem Srl A tempo pieno

    Chi siamo:CRPI Digital rappresenta l'evoluzione naturale e il risultato di un percorso in continuità avviato nel 2002 con la fondazione di Interlem, prima società del gruppo tutt'ora operativa, da cui eredita una solida tradizione di competenze, soluzioni ed esperienze nel campo dell'ICT, della trasformazione digitale e della consulenza strategica.Oggi...

  • Front Desk Representative

    3 ore fa

    Milano, Lombardia, Italia YDUN A tempo pieno

    Frontdesk (part-time) at Ydun Milano DuomoPosition:FrontdeskLocation:Via Palazzo Reale 5, Milan, ItalyEmployment Type:Part-Time, 20h/weekAbout YdunYdun is redefining health and fitness by blending cutting-edge longevity science with hands-on training programs. Based in Milan, we offer a premium, data-driven, and highly personalized health and wellness...

  • Olympic Lounge Experience Manager

    2 giorni fa

    Milano, Italia On Location A tempo pieno

    A global leader in premium experiential hospitality is seeking a Lounge Manager to ensure an unparalleled guest experience in Milan during the Olympic and Paralympic Games ****.The role involves managing lounge operations, leading a service team, and coordinating events, while adhering to safety regulations.The ideal candidate has experience in managing...

  • Olympic Lounge Experience Manager

    3 settimane fa

    Milano, Italia On Location A tempo pieno

    A global leader in premium experiential hospitality is seeking a Lounge Manager to ensure an unparalleled guest experience in Milan during the Olympic and Paralympic Games 2026. The role involves managing lounge operations, leading a service team, and coordinating events, while adhering to safety regulations. The ideal candidate has experience in managing...

  • Lounge Manager

    2 settimane fa

    milano, Italia Uniting Holding A tempo pieno

    ContractThe Lounge Manager is responsible for working closely with the hotel, restaurant and venues in order to manage the programme delivery alongside the Programme Manager. This is a contracts role from the 16th to the 23rd of Feb 2026. We are only able to consider candidates based in Milan.Key ResponsibilitiesDevelop a clear understanding of the daily...

  • Lounge Manager

    3 settimane fa

    milano, Italia Uniting Holding A tempo pieno

    ContractThe Lounge Manager is responsible for working closely with the hotel, restaurant and venues in order to manage the programme delivery alongside the Programme Manager. This is a contracts role from the 16th to the 23rd of Feb 2026. We are only able to consider candidates based in Milan.Key ResponsibilitiesDevelop a clear understanding of the daily...

  • Lounge Manager

    2 settimane fa

    Milano, Italia Uniting Holding A tempo pieno

    The Lounge Manager is responsible for working closely with the hotel, restaurant and venues in order to manage the programme delivery alongside the Programme Manager. This is a contracts role from the 16th to the 23rd of Feb 2026. We are only able to consider candidates based in Milan. Key Responsibilities Develop a clear understanding of the daily programme...

  • Lounge Manager

    2 settimane fa

    Milano, Italia Uniting Holding A tempo pieno

    The Lounge Manager is responsible for working closely with the hotel, restaurant and venues in order to manage the programme delivery alongside the Programme Manager. This is a contracts role from the 16th to the 23rd of Feb 2026. We are only able to consider candidates based in Milan. Key Responsibilities - Develop a clear understanding of the daily...

  • Lounge Manager

    3 settimane fa

    milano, Italia The iLUKA Collective A tempo pieno

    3 days ago – Be among the first 25 applicants.The Lounge Manager is responsible for working closely with the hotel, restaurant and venues in order to manage the programme delivery alongside the Programme Manager. This is a contract role from the 16th to the 23rd of Feb 2026. We are only able to consider candidates based in Milan.Key ResponsibilitiesDevelop...

  • Lounge Manager

    1 settimana fa

    milano, Italia Altro A tempo pieno

    3 days ago – Be among the first 25 applicants.The Lounge Manager is responsible for working closely with the hotel, restaurant and venues in order to manage the programme delivery alongside the Programme Manager. This is a contract role from the 16th to the 23rd of Feb 2026. We are only able to consider candidates based in Milan.Key ResponsibilitiesDevelop...

  • Restaurant Manager

    2 settimane fa

    Milano, Italia Riviera Lounge Club Bistrot A tempo pieno

    **Riviera Milano**è un ristorante e lounge bar situato in zona Corso Sempione ideale per aperitivo, cena e dopo cena con un'atmosfera elegante. Il locale è alla ricerca di un/a **restaurant manager**, con un lavoro esclusivo. Richiesta la presenza dal lunedì al sabato dalle 17.00 alle 3.00 **Con esperienza pregressa nel settore (ristorante...

  • Restaurant Manager

    5 giorni fa

    Milano, Italia Riviera Lounge Club Bistrot A tempo pieno

    **Riviera Milano**, un ristorante e lounge bar situato in zona Corso Sempione ideale per aperitivo, cena e dopo cena con un'atmosfera elegante. Rinomato gruppo di ristorazione a **Milano** è alla ricerca di un/a **restaurant manager **, con un lavoro esclusivo. Richiesta la presenza dal lunedì al sabato con anche orario notturno. **Con...