Head of Desk

Job Description
You are a key leader and the first point of contact for your team and clients, supporting them in taking back control of their international payment processes and giving them insight into the FX market. By guiding your team and clients through the world of currencies, rates, and hedging strategies, you help reduce risks, strengthen trust, and drive growth.

In addition to our innovative technology and solutions, our people are vital to our success. Our team's ambition is to help international companies regain control of their payments by making the market open and transparent. By understanding the wishes and needs of our clients, you and your team translate our products into the best possible solutions. By providing clients with insights into exchange rates, multi-currency payments, and hedging, you give them the confidence to strengthen and expand their international presence.

What will you do?

• Lead, mentor, and develop a team of FX Sales professionals to achieve their individual and collective goals.
• Build and maintain a strong network in the Italian market, identifying new business opportunities and strategic partnerships.
• Act as a trusted advisor to your clients, supporting them in managing FX exposure and international payment strategies.
• Drive performance through clear objectives, ongoing coaching, and development of your team's consultative sales and market expertise.
• Ensure accurate management of client relationships and data in the CRM system, providing reliable forecasts and visibility on the sales pipeline.
• Collaborate closely with the Account Management, Compliance, Risk, Operations, and Marketing teams to ensure an outstanding client experience.
• Represent ibanFirst at client meetings, events, and industry gatherings, reinforcing our brand and expanding our presence in Italy.

What do you bring?

• 3-5 years of experience in FX sales, corporate banking, or B2B environment, with proven success in team leadership or desk management.
• Strong knowledge of the FX market, hedging instruments, and international payments.
• Proven experience in managing relationships and driving sales with CFOs, Heads of Finance, and other senior finance executives will be highly valued.
• A solid network and portfolio of corporate clients.
• Bachelor's or Master's degree in Business, Finance, Economics, or a related field.
• Native in Italian and English.
• Excellent communication and negotiation skills with strong commercial acumen.
• A strategic and analytical mindset, capable of identifying opportunities and optimizing team performance.
• A proactive, entrepreneurial attitude and the ability to motivate and inspire others in a fast-paced, results-driven environment.

You are a self-starter who takes initiative and continuously challenges yourself and your team to deliver excellence. You use your analytical insight and experience to strengthen our sales strategy and drive growth for ibanFirst in Italy.

What do we offer?
You will become part of one of the fastest-growing scale-ups in Europe. You'll join a motivated and collaborative team with the shared goal of becoming the European leader in international payments.

In addition, you'll receive:

• A competitive salary and attractive bonus based on your performance and results.
• 25 vacation days per year.
• All the tools and resources needed to perform your role successfully.
• A structured Global Onboarding Session at our Paris office.
• The opportunity to lead and build a high-performing team in Milan.
• The chance to contribute directly to ibanFirst's growth and success in Italy.
• Fast professional and personal development in a dynamic and international environment.

About
iBanFirst
is an
international
financial services provider offering
alternative payment solutions
to traditional banking.

Founded in 2013, iBanFirst is a fintech that developed
a banking platform
to enable international SMEs to carry out fast, secure and fairly priced
multi-currency transactions
.

Thanks to iBanFirst, finance teams can send and receive payments in
more than 30 currencies
and benefit from
personalized support
to
cover their foreign exchange exposure
.

Since 2016,
iBanFirst has raised 46 million euros
and in May 2021, the Californian fund
Marlin Equity Partners invested €200M
to further accelerate the growth and development of iBanFirst.

Joining iBanFirst
is a unique opportunity to
develop your skills
and
evolve quickly
in
an international company
that is at the cutting edge of
innovation.
Gaby