Group Academy Learning Innovation Senior Professional

Generali is a major player in the global insurance industry – a strategic and highly important sector for the growth, development and welfare of modern societies.

Group Academy team is part of Generali Leadership Development & Academy function, in charge to support Generali strategy and business results as the engine to grow future global leaders, to nurture our talents, to accelerate the Group's transformation, to foster diversity and inclusion across the Group and to enhance the perception of Generali as an employer of choice. The unit is in charge of designing and delivering key training and development initiatives to enrich the potential of our people and equip them for business and future challenges.

Within Group Academy, the Learning Innovation unit scouts and evaluates emerging technologies and pedagogical approaches, with a special focus on AI. It designs and runs rapid experiments and proofs of concept, partners with HR, Business, IT and external partners to co-create solutions and defines success metrics to measure impact and guide scale-up. The unit also facilitates design-thinking workshops to find innovative ways to gather and satisfy learning needs.

The successful candidate will be involved in the following activities:

• Trend sensing and value assessment:
  continuously monitor technology trends (AI, edtech, XR, etc.) and produce concise "value vs. hype" briefs with actionable recommendations (what to test, what to defer, what to exclude)
• Applied Tech & AI for learning:
  identify and implement high-impact Tech (e.g. content generation, gamification, role-play/simulations, tutoring, etc.) for enhancing digital/physical training experiences and learning need/skills assessments
• Technology viability assessment:
  quickly assess tech solutions for feasibility, integration fit, security and compliance (including Responsible AI), ensuring we experiment only with tools that could then be deployed at scale
• Facilitation and co-design:
  facilitate internal workshops (design thinking) to translate business and learning needs into potential application of new technology trends.
• Measurement and insights:
  establish a minimal learning analytics framework (participation data, perceived impact, quality, etc.) to support learning decisions
• Stakeholder & vendor management:
  collaborate with internal stakeholders and external partners; define requirements and manage beauty contests/RFPs for pilots.
• Advocate for change & adoption:
  advocate for innovation, support change narratives and adoption actions (ambassadors, communities of practice, micro-communications) to scale what works

Requirements

Our ideal candidate will meet the following requirements:

• Bachelor's or Master's degree (Business, STEM, Humanities or related fields)
• 5+ years of experience in Learning & Development/digital learning and/or in Innovation Centers, with exposure to innovation and/or technology adoption projects
• Disciplined curiosity and strong ability to separate hype from real value; proven technology scouting and evidence-based selection
• Technological grip: familiarity with the L&D ecosystem (LMS/LXP, authoring, analytics) and foundational "working" knowledge of different technologies, with particular focus on AI and Generative AI
• (preferred) Design thinking & facilitation: experience running workshops and end-to-end co-design (discovery, ideation, rapid prototyping, testing)
• Relationship-building and negotiation skills with cross-functional stakeholders (HR, IT, Legal, Procurement, Business) and external vendors
• Excellent written and verbal communication; proficiency with productivity tools (PowerPoint, Excel, Word) and active use of GenAI whenever applicable

Soft Skills:

• Strong organization and reliability, with attention to documentation and repeatability
• Critical thinking and data orientation, with clear synthesis for non-technical audiences
• Collaboration, active listening and the ability to influence without formal authority
• Effective communicator with strong storytelling skills for meetings and workshops
• Pragmatic creativity: a "test & learn" mindset and the ability to say "no" when evidence does not support scaling.
• Sensitivity to Responsible AI, privacy, inclusion and accessibility

Company Profile

Generali is a major player in the global insurance industry – a strategic and highly important sector for the growth, development and welfare of modern societies. Over almost 200 years, we have built a multinational Group that is present in more than 60 countries, with 470 companies and nearly 80,000 employees. Our Group aims to become the standard bearer and industry leader in the European retail insurance market, building on our existing base of 50 million retail clients, out of an overall total of 72 million.