Office Manager

Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You'll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry.

Office Manager 

Ebury Milan Office - Office based

In this role, you will provide a focal point for our front-of-house and office operations, ensuring the provision of a world-class office experience for our people and guests. You will deliver outstanding assistance to + 48 Ebury employees and visitors daily in the Milan office, and assist the remote offices in other countries, with the opportunity to grow in your career.

What you'll do

1. Offices, Assets, and Facilities Management

• Deliver a World-Class Workplace Experience: Ensure a high-quality experience for all employees (office and home-based) and guests.
• Maintenance and Operations: Oversee planned and reactive maintenance of premises, equipment, and contract services (cleaning, security, waste, supplies, etc.). Includes space and planning management, coordinating moves/projects, and managing the landlord relationship.
• General Administration: Handle daily office logistics (meeting room management, inbound communication/mail, stock/supplies management, catering orders, courier bookings, etc.).
• Financial and Vendor Management: Negotiate with suppliers, manage the budget, lead service bid processes, and ensure office invoice payments.
• Asset Management: Collaborate with IT on basic computer asset inventory, and manage the company vehicle fleet (pool cars).
• Events: Organise significant internal events (Offsites, Bootcamps, Summer/Christmas Dinners) and manage guest visits (agendas, catering).

2. Health & Safety (H&S)

• Compliance: Lead the duty of care and H&S programs, ensuring full H&S compliance according to local regulations for both offices and home-based workers, including staff training and landlord compliance checks.

3. IT Support

• Hardware Assistance: Assist with new joiner workstation setups and act as the primary point of contact between staff and IT support. Manage the inventory of IT equipment and supplies.

4. Employee Engagement

• Activity Coordination: Lead the planning of monthly employee engagement activities, large festive events, and collaborate with internal groups (ESG, Women's Network) to support initiatives that foster a positive workplace culture.

5. Travel and Supervision

• Travel: Provide booking support for Senior Management Staff.
• Career Path: Future possibility of supervising assigned smaller offices in the region and other office managers.

What you'll need

● Demonstrable experience in multi-site/office administration in a corporate environment, including meeting services, events and purchasing, company cars management and other office equipment

● Facilities, health and safety experience. IOSH certification is not required, but desired

● Hospitality experience is a plus

● Excellent interpersonal skills with a proven ability to work collaboratively. Able to find pragmatic solutions and adapt to changing situations

● Strong oral and written English and Italian skills. Fluent in both

● Excellent organisational and time management skills 

● Flexibility and embracing more responsibilities to support the company's growth 

● A friendly individual able to take initiative

● Good at multitasking with the ability to remain calm and focused under pressure

● Able to work in a fast-paced environment and meet deadlines when needed

● Analytical skills

● A bachelor's in Business Administration, Tourism, and Hospitality management is a plus 

Why Ebury?

• Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one.
• Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the 'Apply' Today and discover your potential at Ebury

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About Us

Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.

Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family.

Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.

None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. 

At Ebury, we're committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We're proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women's Network, LGBTQIA+ Network, and Veterans Network. These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams.

We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.

Please submit your application on the careers website directly, uploading your CV / resume in English.

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