CRM Specialist

1 settimana fa

Almenno San Bartolomeo, Lombardia, Italia Daze A tempo pieno

Almenno San Bartolomeo, Italy

Come join Daze's Marketing team

We are looking for a proactive and results-driven CRM Specialist (Salesforce) with a proven track record in Salesforce administration, process optimization, and supporting Sales, Marketing, and Customer Success teams. The ideal candidate has strong analytical skills, problem-solving ability, and a passion for improving business processes and driving user adoption.

About us

Daze is Italy's leading smart charging system company, shaping the future of electric mobility and sustainable energy. Our mission is to drive the energy transition with technology that enhances the way people live, work, and move. We design intelligent charging and energy management solutions that create a truly smart home ecosystem.

Founded in Italy, Daze has raised more than 20 million euros across equity and financing, including a 15 million euro Series A round in 2024 led by CDP Venture Capital with the participation of EIC Fund, 035 Investimenti, Founders Future Fund, Prana Ventures, Azimut and other international investors. Our growth is supported by strong partnerships with research centers, energy utilities, and European innovation leaders.

With 40,000 products sold and a team of 100 people across Italy, Spain and France, Daze builds a connected environment where electric charging, smart home technology, and energy management work seamlessly together. Our products combine advanced technology, elegant design, and a user-friendly experience to make energy more accessible and sustainable for everyone.

In recent years, Daze has experienced rapid growth and has become one of the most dynamic companies in the sector, earning recognition within the electric mobility and technology innovation landscape. Our vision is a future where every home can generate, consume, and manage energy intelligently.

At Daze, you will find a high energy environment filled with former entrepreneurs, engineers, designers, innovators, and professionals with international backgrounds. We believe in talent, ownership, and the ability to create real impact on people's lives.

If you want to shape the future of energy and electric mobility in Italy and Europe, this is the right moment to join our growing team and make a meaningful difference.

About the job

We are currently looking for a professional to join our team as a CRM Specialist (Salesforce).

What you will do: Salesforce CRM management and administration

Configure, maintain, and optimize the Salesforce platform to support Sales, Marketing, and Customer Success processes. Manage users, permissions, roles, approval flows, and automations. Monitor data quality, clean records, manage duplicates, and standardize processes.

Support to Sales and business teams

Provide hands-on support to Sales, Marketing, and Customer Success teams in their daily use of Salesforce. Assist in opportunity management, pipeline tracking, forecasting, and reporting. Gather business requirements and translate them into effective CRM solutions.

Reporting, dashboards, and analysis

Create and maintain reports and dashboards to monitor commercial performance, sales KPIs, and pipeline progress. Support management with ad hoc analyses and insights to inform strategic decisions.

Process automation and continuous improvement

Design and implement automated workflows to improve efficiency and accuracy of commercial processes. Identify optimization opportunities and continuously enhance the Salesforce user experience.

Integrations and connected tools

Manage integrations between Salesforce and other company tools such as marketing automation platforms, ticketing systems, ERPs, or reporting tools. Coordinate with external vendors and IT teams on system updates and special projects.

Training and documentation

Train users on correct Salesforce usage and new functionalities. Create and update documentation, guidelines, and best practices to ensure consistent and effective CRM use.

Internal Salesforce point of reference

Act as the internal go-to person for all Salesforce-related matters. Collect user feedback, manage requests, prioritize tasks, and maintain the platform roadmap, contributing to a data-driven and process-oriented culture.

What we are looking for

Preferably 1–3 years of experience as a CRM Specialist or Salesforce Administrator, ideally in fast-growing or structured companies.

Knowledge of Salesforce and core Sales, Marketing, and Customer Support processes, with the ability to manage multiple activities independently.

Hands-on experience configuring and managing the CRM: objects, fields, flows, automations, reports, and dashboards.

Ability to support internal teams (Sales, Marketing, Operations) by improving processes, data quality, and tool adoption.

High accuracy, strong organizational skills, and a goal- and deadline-oriented mindset.

Good command of English.

Experience managing Salesforce in international environments (e.g., Spain, France) or multi-country/multi-brand contexts is a plus.

We can't wait to offer you

A truly "dynamic and young environment."

The average age at Daze is 30, with flexible working hours agreed within your team.

Dress code is not an issue, as long as you feel comfortable.

The opportunity to work in one of the fastest-growing sectors of recent years. Working in electric mobility today means being set up for long-term growth.

A personal workstation including a laptop, keyboard, mouse, and a fixed monitor of at least 27 inches.

Coffee and snacks fully provided by Daze and always available in our kitchen.

An EV charging station for your electric or plug-in hybrid car, powered by 100% renewable energy from our photovoltaic system.

The possibility to use the company Tesla fleet for personal purposes during the weekend.

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