Software and Automation Specialist

1 settimana fa

Veneto, Italia Revvity A tempo pieno

We're looking for a Software & Automation Specialist to support hospital customers remotely and install/configure solutions onsite, combining problem-solving with hands-on implementation to drive impact in healthcare and advance human health through science. This is a unique opportunity to work with cutting-edge technology in a mission-critical environment while directly contributing to better patient outcomes.

Your Tasks
System & Software Management
– Resolve technical issues (e.g., server setups, SQL/DB configurations, permissions, and network access) to ensure reliable, compliant, and high-performing systems for customers.

Hardware Maintenance & Troubleshooting
– Perform technical interventions on diagnostic instruments and optimize solutions to keep critical healthcare equipment running smoothly.

Customer Training & Enablement
– Deliver clear, effective training so users can confidently operate the software, maximizing adoption and reducing downtime.

Customer Service & Relationship Building
– Provide responsive support and proactive communication to build trust and long-term partnerships with clients.

Collaboration & Knowledge Sharing
– Work closely with colleagues across the business to align strategies, share expertise, and deliver consistent, high-quality service.

Key Conditions

  • Frequent travel within the country, with occasional visits to HQ in Germany.
  • A valid driving licence is essential for nationwide travel.
  • A good level of English, both written and spoken, is required to collaborate effectively with international colleagues

You Bring

  • A diploma or degree in a relevant technical field (IT, Software Development, Software Engineering, or similar).
  • Strong knowledge of Windows operating systems in both server and desktop environments (mandatory).
  • Proficiency in SQL and relational databases, including creating and managing data, queries, and stored procedures (strongly preferred).
  • At least an intermediate level of English (B2) in both oral and written communication

We Offer

  • Company Car
  • Smartphone and Personal Computer
  • Complementary refreshments on-site
  • The opportunity to be part of a collaborative, dynamic work environment with a warm and friendly culture
  • Personal development; Take advantage of our Skillsoft learning and development platform, offering a diverse range of modules to support your personal and professional growth.

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