Assistant Director of Food and Beverage

Company Description

Collegio alla Querce, Auberge Collection is a hilltop Italian retreat – once a cherished educational institution – and the only hotel in the city of Florence that provides sweeping vistas of both Florence's historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel's gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef's Table at its heart, mischievous Bar Bertelli, housed in the former principal's office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence's multifaceted Renaissance spirit.

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Connect with Collegio alla Querce, Auberge Collection on Instagram and Facebook @CollegioAuberge and #AlwaysAuberge

Job Description

At Collegio alla Querce, Auberge Collection, food and beverage is an essential part of how guests experience the hotel - thoughtful, generous and grounded in quality.

The Assistant Director of Food & Beverage plays a key role in shaping this experience on the floor, leading daily operations with presence, consistency and care.The role oversees daily floor operations, maintains a deep knowledge of menu offerings and quality standards, and supports the team through guidance, presence and example. With an eye for detail and a genuine passion for refinement, this role contributes to consolidating and further elevating the hotel's reputation around food and beverage, ensuring each service is delivered with consistency, intention and a sense of ease. This position is suited to someone who takes pride in excellence on the floor and understands that memorable experiences are built through people, precision and care.

Assistant Director of Food & Beverage

• Plans all aspects of service delivery and execution. Works directly with the Executive Chef in the preparation of menus, cost control, price point, and successful selling of dishes. Seeks out innovative methods to develop new cuisine and service standards for the restaurants
• Conducts ongoing training sessions with management personnel to increase their knowledge and capabilities in the food service area. Coordinates weekly meetings with the team to facilitate communication, goal setting, and attainment
• Selects, trains, schedules, supervises, counsels, and handles administrative functions of managers per established standards for hotel policy, safety, productivity, and performance Works through managers to administer disciplinary action and labor relation issues
• Assists managers in ensuring timely and consistent execution of food and beverage service May be called upon to handle guest complaints; ensure guest satisfaction
• Ensure the highest level of guest service is consistently delivered in restaurant and bar areas Monitor house count, arrivals/departures, VIPs, handling all guest complaints to ensure satisfaction
• Coordinates the completion of labor reports, weekly schedules, etc. to ensure obligations are met. Creates and adheres to budgetary requirements
• Oversees the cost control and storeroom function of the hotel
• Act as a brand ambassador for Collegio alla Querce, Auberge Collection, embodying the brand's values through leadership, presence on the floor and a commitment to team engagement, fostering a culture of pride, consistency and genuine care.

Qualifications

• A minimum of four years experience in the same role within a luxury hospitality environment is required
• Strong understanding of food and beverage operations and commitment to elevating product and service
• Knowledge of the market trends in the food and beverage industry
• A strategic and innovative yet hands-on approach to food and beverage operations
• Ability to inspire, empower, retain and develop the team

Additional Information

About Auberge Collection

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.

For more information:

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin

Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

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