Client Partner Retail/D2C

We are seeking a true industry expert, capable of acting as an Industry Consultant for Retail D2C, conducting conversations at the highest levels within a global player, demonstrating thought leadership and driving strategic value of the client as a trusted and indispensable partner. You will be working with our most strategically forward-thinking and commercial clients, managing complex relationships to deliver growth for both Criteo and our Advertisers.

The Client Partner is the face of their client within Criteo, providing clients with servicing that is second to none. They run virtual matrix teams internally to ensure that these key strategic clients have the resources they need to deliver on objectives. The Client Partner is an Account leader, driving innovation within the organization from local operations to product management teams

• Responsible for growing your Retail D2C accounts by building innovative and bespoke solutions designed to increase the 'stickiness' of the relationship and set Criteo apart from our competitors.

• Manage and grow the client relationships (whole client organization up to C-Level) and drive strategic development

• Be able to accurately forecast the existing business and new product opportunities while aiming at exceeding quarterly business targets

• Analyse data trends and client performance to be able to put together business cases for clients to demonstrate the value of a more integrated set up or internal business cases for new product development

• Create compelling presentations, using persuasive storytelling to demonstrate our value to the client

• Collaborate with fellow Client Partners to share best practices & be a functional leader of a virtual team (Account Strategist, Campaign Manager, CCS / TS / CS/ AX) to transform strategy into results.

• Work cross-functionally with In-Market teams, Product Marketing, Product, Central operations to optimize our client efforts

• Develop and implement best practices for client interaction, sales and services for Criteo, identifying winning strategies and scaling the insights throughout the vertical

• You are a talented, driven and client-centric professional with a strong desire to build ambitious visions that could translate into Criteo's global strategy and shape future product developments

• You demonstrate critical thinking and creative problem solving

• You have an excellent track record of success in offering outstanding customer service and innovation leading to revenue growth and customer retention

• You demonstrate substantial experience in digital marketing with specific experience of managing up to C-Suite clients

• You have exceptional knowledge of the Retail D2C industry and relevant global markets

• You have a deep understanding for digital Retail D2C business models and complex project management in Adtech

• Deep knowledge in digital media / AdTech, and the eco-system around digital advertising strategies (full funnel), plus understanding for Criteo´s position in this changing Retail D2C industry

• You feel passionate for interactive media, marketing and advertising and have a deep understanding of the whole ecosystem

• You have a strong appetite for technical and analytical subjects, with an ability to translate this expertise into client-friendly language

• You already had an experience in a fast-paced environment with an ability to deliver in a time-sensitive environment

• You can create compelling presentations, using persuasive storytelling to demonstrate our value to the client

• You have experience of coordinating or managing virtual teams

• You are ambitious and love challenges.

• You are fluent in English and Italian

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we'd love to see your application​

Criteo is a leader in commerce media, helping brands, agencies, and publishers create meaningful consumer connections through AI-powered advertising solutions. We're shaping a more open and sustainable digital future for advertising.  

At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.  

We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.  

Ways of working – Our hybrid model blends home with in-office experiences, making space for both.  
Grow with us – Learning, mentorship & career development programs.  
Your wellbeing matters – Health benefits, wellness perks & mental health support.  
A team that cares – Diverse, inclusive, and globally connected.  
Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.  

Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.