Remote Italian speaking Customer Support Advisor in Portugal

2 settimane fa

Milano, Lombardia, Italia Cross Border Talents A tempo pieno 14.700 € - 17.325 € all'ano


Cross Border Talents is looking for Italian speakers to work remotely in a Customer Support Advisor - Technical - Sales position in Portugal

Language

Italian (Native) + English (solid B2) 

Key Responsibilities

  • Customer Interaction: Handle incoming user requests via telephone, email, and chat. Log call details into case management systems and provide responses and resolutions within SLA to customers.
  • Customer Satisfaction: Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress. Their happiness is our happiness.
  • Customer Service: Deliver high-calibre customer service for post-sales requests including delivery, warranties, and refunds.
  • Sales Support: Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction.
  • Sales Goals: Achieve sales goals set on a quarterly basis while providing an excellent customer experience.
  • Order Management: Log and follow up on orders or requests, capturing all required data elements in CRM as mandated by clients, policies, and products. 

Candidate Profile

  • Excellent communication skills coupled with empathy and team spirit 
  • Tech-savvy
  • Previous experience in Customer Service (preferable)
  • Previous experience in sales is a plus 
  • Availability to work on rotational shifts

Benefits

  • Salary ConditionsBase salary (gross):1050 euros x 14
  • Performance bonus (gross): up to 225
  • Health insurance: Since day 1 upon monthly payment - Free after 6 months of contract
  • Schedule: Monday till Saturday (including bank holidays): 08:00 to 19:00 (Rotational shifts)Days Off: Sunday + 1 rotational day
  • Type of contract: 6 months with the possibility of renewal
  • Working remotely

  • Italian-Speaking Customer Support

    5 giorni fa

    Milano, Lombardia, Italia Cross Border Talents A tempo pieno 20.000 € - 40.000 € all'ano

    URGENT HIRING WELCOME BONUS: 2,000 euros (for Italian market, available until July 31st)Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)Language Requirements: Italian (C1+) + English (B2+)Contract Type: Full-time, Shifts (including weekends if required)Relocation Support: Available for eligible candidatesAbout the RoleAre you...

  • Italian Speaking Customer Support

    2 settimane fa

    Milano, Lombardia, Italia Cbtalents A tempo pieno 13.200 € - 13.656 € all'ano

    Italian-Speaking Customer Support Specialist Remote from Greece Are you fluent in Italian and looking for a fresh start in a beautiful Mediterranean country? This is your chance to join a global leader in customer experience while enjoying life in Greece. Start Date: December 16, 2025 Location: Remote from anywhere in Greece (residency required) Working...

  • Italian Speaking Customer Support Specialist

    2 settimane fa

    Milano, Lombardia, Italia Quantivos A tempo pieno 12.600 € - 51.240 € all'ano

    Italian-Speaking Customer Support Specialist Remote da qualsiasi parte della Grecia (è imprescindibile risiedere lì)Sei fluente in italiano e appassionato di fornire un eccellente supporto clienti? Unisciti a un team dinamico allinterno di unazienda internazionale leader nellesperienza del cliente.Data di inizio:8 gennaio 2026Luogo:Remote da qualsiasi...

  • Italian-Speaking Customer Technical Advisor

    5 giorni fa

    Milano, Lombardia, Italia AetherCore A tempo pieno 20.000 € - 40.000 € all'ano

    Warm Greece is callingWe are currently seeking Italian-speaking candidates interested in joining a customer support project based in Athens, Greece. This opportunity includes the possibility to work remotely from Athens after relocation support is provided.Position OverviewAs a Customer Technical Advisor, you will be responsible for handling customer...

  • Italian-Speaking Customer Technical Advisor

    2 settimane fa

    Milano, Lombardia, Italia AetherCore A tempo pieno 30.000 € - 60.000 € all'ano

    Warm Greece is callingWe are currently seeking Italian-speaking candidates interested in joining a customer support project based in Athens, Greece. This opportunity includes the possibility to work remotely from Athens after relocation support is provided.Position OverviewAs a Customer Technical Advisor, you will be responsible for handling customer...

  • Beauty Advisor Italian

    3 giorni fa

    Milano, Lombardia, Italia TP A tempo pieno 54.000 € - 60.000 € all'ano

    TP Malaysia is Hiring Join us as a Beauty Advisor - Italian (Remote) for9 Months Contract– Intake thisNovemberPassionate about helping others online? This is your moment. Location: Remote - 9 Months Contract (Full time) Start Date: November Salary Range: RM9000 + RM400 (KPI)Interpersonal Skills:Strong customer service focusActive listening & objection...

  • Italian-Speaking Inbound Sales Agent Lisbon with relocation 5k Signing bonus

    6 giorni fa

    Milano, Lombardia, Italia Velenosi&Meredith A tempo pieno 30.000 € - 60.000 € all'ano

    Job Opportunity: Italian-Speaking Inbound Sales Agent Lisbon5000 Signing Bonus + Full Relocation Package with All-Inclusive AccommodationAre you a native or fluent Italian speaker with strong English skills? Do you have experience in sales or customer service and want to take your career to the next level in a sunny European location? We have the perfect...

  • Italian Speaker

    5 giorni fa

    Milano, Lombardia, Italia Cross Border Talents A tempo pieno 20.000 € - 25.000 € all'ano

    Speak Italian? Your next job could be in paradiseTired of the fog and traffic? Ready for a new life in a sunny Mediterranean paradise?Join our international team as an Italian-speaking Customer Support Specialist and live in Greece, working remotely while enjoying beautiful beaches, authentic cuisine, and rich history.Important: This is a fully remote role,...

  • Customer Success Manager

    1 settimana fa

    Milano, Lombardia, Italia Scout Global A tempo pieno 45.000 € - 70.000 € all'ano

    Customer Success Manager (English & Spanish speaking)Location:Milan, Italy (Remote / Hybrid Options)Industry:Cybersecurity / SaaSLanguage Requirement:Fluency in English & Spanish required (Italian or Portuguese a plus)Our client — aglobal cybersecurity innovator— is expanding rapidly and looking for a passionateCustomer Success Managerto join their...

  • Customer Success Manager Italian speaking

    2 settimane fa

    Milano, Lombardia, Italia SoSafe A tempo pieno 40.000 € - 80.000 € all'ano

    SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is predicted to cost the world $10.5 trillion annually by we invite you to be part of the...