GUCCI Client Advisor

5 giorni fa

Milano, Lombardia, Italia Gucci A tempo pieno

Summary
Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world's most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.

Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Discover more about Gucci at

Job Description
To provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as "Gucci ambassador" the philosophy and the culture of the Brand. 

Key Accountabilities
 

  • Serve customers accordingly with Gucci selling ceremony
  • Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage
  • Guarantee cross and up-selling for all product categories
  • Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
  • Build and strengthen relationships with customers, deal with different nationalities and personalities and put always the customers at ease
  • Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones
  • Ensure the achievement of individual and Store goals, enhancing and developing the business
  • Foster open and constructive communication with team members, being always collaborative and proposing effective solutions
  • Contribute to manage the visual display of the products in accordance with Gucci visual standards
  • Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures
  • Ensure the products replenishment and physical inventory of merchandise
  • Follow Company grooming, accordingly with Gucci standards and policies

Key Requirements
 

  • Proven experience in a similar role within fashion retail companie
  • Proven ability to drive and exceed individual and store result
  • Deep passion for fashion and luxury
  • Excellent commercial awareness and customers attitude
  • High flexibility and ability to adapt to different customers
  • Team-player mentality
  • Strong communication skills
  • Ability to work in a fast moving and dynamic environment
  • Luxury product knowledge
  • Fluent in Italian and English

Job Type
Fixed Term (Fixed Term)

Start Date

Schedule
Full time

Organization
Luxury Goods Italia S.p.A

  • GUCCI Head of Global Client Experience

    5 giorni fa

    Milano, Lombardia, Italia Gucci A tempo pieno

    SummaryIf you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci.A community of people united by the same passion: breaking new ground in the fashion world and beyond.The Head of Client Experience plays a key strategic role in designing and delivering exceptional client activations for all client segments.. This...

  • GUCCI Clientelling Specialist Southern Europe

    7 giorni fa

    Milano, Lombardia, Italia Gucci A tempo pieno

    SummaryInfluential, innovative and progressive, Gucci is creating a wholly modern approach to fashion.The House has redefined luxury for the 21st century, further reinforcing its position as one of the world's most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed...

  • Client Advisor

    1 settimana fa

    Milano, Lombardia, Italia Bvlgari A tempo pieno

    Bulgari Italia, withinMilano Malpensa Airport, is searching for a newClient Advisor.Through creativity, entrepreneurship and passion our Client Advisor enhances the uniqueness of our Brand, creating an unforgettable luxury experience and a visually impeccable environment for our clients, perfectly aligned with the Bulgari spirit.QualificationsProven...

  • Client Advisor

    1 settimana fa

    Milano, Lombardia, Italia Valentino A tempo pieno

    Una carriera in Maison Valentino è l'occasione per crescere in una realtà dove business e creatività si incontrano e prosperano in una comunità inclusiva e aperta.La nostra Maison crede in un approccio incentrato sui colleghi, dove il nostro contributo e i nostri comportamenti come individui sono il segreto del nostro successo come comunità. Ogni...

  • Client Advisor

    3 giorni fa

    Milano, Lombardia, Italia Valentino A tempo pieno

    Una carriera in Maison Valentino è l'occasione per crescere in una realtà dove business e creatività si incontrano e prosperano in una comunità inclusiva e aperta.La nostra Maison crede in un approccio incentrato sui colleghi, dove il nostro contributo e i nostri comportamenti come individui sono il segreto del nostro successo come comunità. Ogni...

  • Client Advisor

    7 giorni fa

    Milano, Lombardia, Italia Valentino A tempo pieno

    A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee...

  • CLIENT ADVISOR

    7 giorni fa

    Milano, Lombardia, Italia Louis Vuitton A tempo pieno

    Job responsibilitiesCome Client Advisor, sarai ambasciatore del marchio e il tuo compito sarà assicurarsi che ogni cliente venga trattato secondo la promessa Louis Vuitton. Cercherai di scoprire le esigenze di ogni cliente e di guidarlo attraverso il marchio. Sarai proattivo nel raggiungere i tuoi clienti al fine di conseguire gli obiettivi individuali e di...

  • Client Advisor

    2 settimane fa

    Milano, Lombardia, Italia Manebí A tempo pieno

    Descrizione dell'aziendaManebí è un marchio lifestyle che offre collezioni per coloro che inseguono il sole tutto l'anno. Fondata nel 2013 da Vera Drossopulo e Antonello Benati, la sua avventura è iniziata con una collezione di calzature, in particolare espadrillas fatte a mano, ideali per i momenti di relax durante le vacanze. Nel tempo, il brand ha...

  • client advisor

    1 settimana fa

    Milano, Lombardia, Italia Louis Vuitton A tempo pieno

    PosteIn qualità di Client Advisor, sarai ambasciatore del marchio e il tuo compito sarà assicurarsi che ogni cliente venga trattato secondo la promessa Louis Vuitton. Cercherai di scoprire le esigenze di ogni cliente e di guidarlo attraverso il marchio. Sarai proattivo nel raggiungere i tuoi clienti al fine di conseguire gli obiettivi individuali e di...

  • Client Advisor

    1 settimana fa

    Milano, Lombardia, Italia Louis Vuitton A tempo pieno

    About The JobIn qualità di Client Advisor, sarai ambasciatore del marchio e il tuo compito sarà assicurarsi che ogni cliente venga trattato secondo la promessa Louis Vuitton. Cercherai di scoprire le esigenze di ogni cliente e di guidarlo attraverso il marchio. Sarai proattivo nel raggiungere i tuoi clienti al fine di conseguire gli obiettivi individuali e...