ICT Infrastructure Engineer

ICT Infrastructure Engineer (Windows) | Human Technopole, Milan
Build the science that shapes the future of human health.
Application closing date:
Join a place where ambitious science thrives
Human Technopole (Milan) is a rapidly expanding life science institute where international researchers and cutting-edge technologies converge to accelerate biomedical discovery. Our mission is to transform bold scientific ideas into advances that improve human health.

Within this mission, ICT & Data Centre Facility Department at HT is developing a robust and unified ICT ecosystem, with the aim to help deliver reliable enterprise services and mission-critical applications. The Data Centre Facility's mission is to ensure the highest standards of availability and technical agility, bridging the gap between sophisticated IT infrastructure and groundbreaking life science research.

We are seeking an ambitious ICT Infrastructure Engineer (Windows) to to support the activities of the Data Centre Facility in the ICT & Digitisation Area.

Your mission
As ICT Infrastructure Engineer (Windows), you will be responsible for the administration, optimization, and security of Windows-based systems within the institute's ICT infrastructure. This role ensures the stability, performance, and scalability of mission-critical Windows environments, supporting research, administration, and enterprise operations. The engineer collaborates closely with cross-functional teams to implement best practices, automate processes, and enhance system resilience and will report to the Core Services Manager.

Grow Your Skills
You will enhance your professional skills by:

• Managing, configuring, and maintaining Windows Server environments to ensure high availability and performance;
• Implementing system hardening and security best practices in collaboration with CyberSecurity and Digital Services teams;
• Monitoring system health, performance, and capacity planning to prevent service degradation;
• Ensuring compliance with ICT governance policies, security frameworks, and industry standards;
• Ensuring best practices for Windows Server roles (DNS, DHCP, File Services, IIS, Remote Desktop Services, etc.);
• Administering and optimizing Active Directory (AD), Azure AD (Entra ID), Group Policies (GPOs), and Identity Access Management (IAM) solutions;
• Implementing and managing Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Role-Based Access Control (RBAC) to strengthen security;
• Automating user provisioning and deprovisioning to enhance efficiency and compliance;
• Overseeing Windows patch management strategies to ensure security and minimize vulnerabilities;
• Implementing and maintaining endpoint security solutions, and audit policies in collaboration with CyberSecurity team;
• Conducting regular security assessments and compliance checks to meet regulatory requirements;
• Diagnosing and resolving complex Windows system and infrastructure-related issues;
• Performing root cause analysis (RCA) to prevent recurring incidents;
• Collaborating with ICT teams to troubleshoot critical infrastructure-related incidents efficiently;
• Maintaining up-to-date documentation for Windows system configurations and procedures;
• Identifying and implementing improvements for system performance, security, and reliability;
• Contributing to knowledge sharing within the ICT team, ensuring best practices are followed.

Essential
What you'll bring

• Bachelor's degree in computer science, Information Technology, or a related field;
• Minimum of 3 years in Windows system administration, IT infrastructure management, or a similar role;
• Deep expertise in Windows Server (2016/2019/2022) administration;
• Strong knowledge of Active Directory, Group Policies, DNS, DHCP, and Windows-based authentication;
• Experience in PowerShell scripting and automation;
• Understanding of networking concepts, firewalls, and security best practices;
• Good English communication skills, both written and spoken.

Preferred

• Master's degree in Computer Science, Information Technology or related field;
• Azure Administrator Associate;
• Windows Server Hybrid Administrator Associate;
• ITIL certified;
• Previous experience with a similar role in another Research Institute.

Organizational And Social Skills

• Problem-solving mindset with a focus on reliability and efficiency;
• Ability to collaborate effectively in a multidisciplinary ICT environment;
• Proven ability to manage multiple responsibilities, prioritize tasks efficiently, and consistently meet deadlines;
• Highly adaptable in dynamic, fast-paced environments with a strong willingness to take on new challenges.

At HT, your discoveries contribute to a global effort to improve human health.
Why Human Technopole
HT offers an international and dynamic workplace, competitive welfare provisions, flexible working policies and relocation support. Researchers moving to Italy may benefit from attractive tax benefits. We promote work–life balance and provide parental support initiatives.

Submit
How to apply

• CV.
• Motivation letter (English).

This is a permanent contract offered under CCNL Chimico Farmaceutico, Level B2.

Salary: up to € 52.000,00, depending on the seniority of the candidate.

The position is based in Milan, Italy, within our vibrant international campus.

We strongly encourage applications from candidates belonging to protected categories (L. 68/99)
The Foundation reserves the right, at its sole discretion, to extend, suspend, modify, revoke, or cancel this job posting without giving rise to any rights or claims whatsoever in favor of the candidates; the Foundation reserves, however, the right not to proceed with the awarding of the above-described assignment due to the effect of supervening regulatory provisions and/or obstructive circumstances.