Internship - Business Manager in the Operating Office

Job Reference #
327842BR

City
Milano, Italy

Your role

• Help support the Operating Head aka Chief Operating Officer and the team in defining and executing their mandate, by
• Closely collaborating with Head office teams, and or other teams locally such as Legal, HR, Compliance, Change Management etc. to ensure constant alignment
• Preparation of management information and supporting documentation to the Operating Head of any kind such as data analysis, performance analysis and special projects for management review
• Participating in strategic or ad hoc projects driving change or innovative processes
• Support in the execution of daily operational activities, such as the organization and secretariat of the main committees where the OH is the chair or participates as a stakeholder (preparation of documents, invitation set up, coordination of inputs, minutes, action log, etc.) but also help setting the agenda in priorities for these meetings including involvement in the Diversity & Inclusion committee of the bank
• Participation in the activity of clients complaints handling, especially in those tasks that require an interaction with the other functions involved (market Service, Front area and Front Support, legal and Compliance) in order to analyze single cases and provide answers to customers
• Management and coordination of inputs to prepare and send in time regulatory reporting (Consob investments attestation, complaints report, etc.)

Your team
Are you

• curious to learn what it's like to work in the heart of the bank? Interested in problem solving and help finding practical solutions, while minimizing risk and do so jointly with others?
• Self-motivated, happy to challenge the status quo and not afraid to multi-task?

In the Business Management of Operating Head area (in other banks also called COO Executive Office/ COO Staff) for UBS Wealth Management in Italy, we are looking for a Business Manager to join our team.

Your expertise

• Open to work proactively in a team and take ownership, able to multitask and adjust quickly to shifting priorities
• Precise and have a strong sense of responsibility
• Attentive to detail and risks when designing new processes and procedures
• Fluent in Italian and English (if you speak German or also French that's great)
• Well versed in Excel and the Microsoft Office suite and curious to work with AI based tools
• Confident in knowing the main operative processes of a bank (Front and Back Office), ideally developed by work experience, but otherwise happy to learn quickly
• Have ideally experience in the financial services industry (financial institution or consultancy)

About Us
UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..

We have a presence in all major financial centers in more than 50 countries.

Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.

We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.