Account Executive

2 ore fa

Milano, Lombardia, Italia Zefi A tempo pieno

Who we are:

Zefi is a Voice of Customer platform. We empower fast-growing companies with thousands or millions of users to uncover actionable insights within their qualitative customer interactions, such as emails, call transcripts, support tickets, surveys, chats, reviews, and more. By turning feedback into intelligence, we help Product and Customer Experience teams to identify growth opportunities, reduce churn, improve the quality of customer support, strengthen the relationship with their customers, enhance the overall customer experience and products, and create a customer-centric culture within their companies.

We are a small team of exceptional individuals on a mission to radically change the way software products are built, empowering companies to do their best work crafting memorable customer experiences.

Our team comes from some of the fastest-growing companies in Europe and some of the most innovative AI labs worldwide. Leading international investors and an amazing network of angels, including unicorn founders and Product Leaders, back us.

We share a passion for well-crafted digital products, we care deeply about the quality of our work, and we are united by the desire to build one of the best European companies to work for.

What You'll Do:

  • Independently manage the full sales cycle from initiation to close, assisting some of the fastest-growing companies in Europe to deliver exceptional customer experiences.

  • Collaborate cross-functionally with product and engineering to ensure our platform aligns with client needs and continues to develop at the highest pace.

  • Build trusted relationships with key decision-makers and stakeholders, addressing their pain points with tailored solutions.

  • Schedule and deliver impactful product demonstrations and presentations to drive engagement and adoption.

  • Contribute to the refinement of our account acquisition and management strategies and processes, documenting best practices to scale effectively.

About you:

Minimum Qualifications:

  • Great English (our internal language) and proficiency in another European language.

  • You are available to start soon.

  • Have a proven track record of 1-3 years' experience in B2B sales, or comparable experience.

  • Show perseverance and the ability to adapt and overcome challenges while staying aligned with your goals.

  • Take clear responsibility for driving quota, hitting business targets, and putting the outcome of the company first.

  • Exhibit genuine openness to feedback. You are a team player.

  • Eligible to work in a European country.

Preferred Qualifications (Bonus Points):

  • You have experience with the Voice of Customer industry and CX platforms

  • You understand the dynamics of enterprise sales, its sales cycles, and stakeholder management. You sold B2B solutions that involved integrations and data, and/or modular software products.

  • You can combine sales capabilities with technical understanding.

What You'll Get:

  • Build the company with us. Massive impact from day 1.

  • €60-80K OTE.

  • Shares. You own part of the company.

  • Hands-on training and mentorship from our network of partners and Angels (some of the best leaders in Europe) to accelerate your career in sales and business development.

  • Opportunity to grow into a more senior role within our organization as the company scales.

  • Amazing retreats around the World.

  • Work with a strong team and interact with some of the hottest scaleups and companies in Europe.

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