Onsite Onboarding Manager Italy

1 settimana fa

Milano, Lombardia, Italia Smartway A tempo pieno

About the Company

Smartway was founded in 2012 by brothers Paul-Adrien and Christophe with a mission to transform food waste into profit. Over 13 years, we've become Europe's leading AI-powered food waste management platform. Our goal is to help food retailers maximize sales, reduce waste, and protect margins through technology and AI.

With 2,000+ stores across 12 countries and 100+ employees, we've saved 420M+ products from waste, and returned €280M in purchasing power to consumers.

We serve major retailers including Auchan, Carrefour, Leclerc, and Intermarché through our FWMS (Food Waste Management System) and FOS (Fresh Operating System) solutions.

We're a profitable, mission-driven company expanding internationally with a presence in Europe, North America, and Africa. Our team of passionate builders is guided by clear values — we are team players, humble learners, efficient doers, and courageous contributors — creating measurable impact for retailers, consumers, and the planet. No Waste For Good.

Why this role matters

As a Freelance Onboarding Manager in Italy, you'll be responsible for proving the value of our solutions during the pilot phase, driving adoption, retention, and advocacy that fuel our growth in the region.

You will lead pilot engagements end-to-end with key Italian customers, demonstrating clear business value and building strong executive-level trust.

What we're looking for

Essential:

  • Experience in company Onboarding
  • Strong ability to run pilots or proof-of-concept projects and translate them into long-term, value-driven partnerships.
  • High degree of autonomy, ownership, and adaptability as a team member in a new market.
  • Fluent Italian (C2 or equivalent)

Preferred:

  • Background in RetailTech, SaaS, or working closely with in-store operational teams.

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