Technical Support Specialist

6 giorni fa


San Giorgio di Piano, Emilia-Romagna, Italia JM HUBER CORPORATION A tempo pieno

Portfolio Business: Huber Engineered Materials

Huber Engineered Materials (HEM) is a portfolio of global mid-sized specialty chemical and mineral businesses within J. M. Huber Corporation. HEM is organized into three strategic business units as follows: Huber Advanced Materials, Huber Specialty Minerals and Huber AgroSolutions.

Huber AgroSolutions is a global provider of plant nutrition and crop productivity solutions. Operating in over 90 countries, we bring together cutting-edge science, decades of experience, and industry-leading education to empower sustainable agricultural growth.

Our trusted portfolio includes globally renowned brands such as Miller, Biolchim, Cifo, Ilsa, Florimo, and KelpGrow, reflecting our commitment to innovation and quality.

Position Summary

Huber AgroSolutions (HAS) seeks a Technical Support Specialist to support field trials, develop technical reports, and provide training on our product portfolio. The ideal candidate will have expertise in agronomy, plant nutrition, and agricultural markets, with strong communication and analytical skills. He /she will closely co-operate with product management and commercial team on defining yearly objectives. This position is fully remote.

Principal Duties & Responsibilities
  • Provide technical product details to sales teams and customers.
  • Deliver training sessions and create educational materials for internal teams, customers, and stakeholders.
  • Develop technical presentations and instructional aids for various audiences.
  • Field Trials & Research Coordination:
  • Oversee field trials for existing and new products, including design, evaluation, and analysis.
  • Collaborate with universities/research centers to conduct trials and report results.
  • Prepare regular updates on trial progress and results for internal and external stakeholders.
  • Assist in developing product positioning for various crops.
  • Sales & Marketing Support:
  • Act as a product specialist during client/distributor presentations.
  • Assist Regional Sales Managers in identifying and enhancing commercial relationships.
  • Build relationships with growers, consultants, and distributors to drive sales.
  • Collaboration with the sales team on market research and competitor analysis
  • Customer Engagement:
  • Address technical inquiries via phone, email, or webinars.
  • Investigate product performance complaints and conduct root cause analyses.
  • Provide on-field support for key customers representing large turnover.
  • Product Development & Feedback:
  • Share field insights with the Global Innovation Team and Product Management.
  • Developing comprehensive product application plans, tailored by both crop and customer
  • Support pre-launch activities by participating in late-stage product development tests.
Qualifications:
  • Bachelor's degree in Agronomy or related fields required. Masters degree is a plus.
  • Minimum of 2/3 years of experience in agriculture or agronomic roles.
  • Proficiency in specialty agriculture production practices.
  • English B1/B2
  • Strong analytical, written, oral, and presentation skills.

Competencies

  • Proficiency in MS Office tools.
  • Strong work ethic with a customer-focused mindset.
  • Ability to build partnerships with internal teams and external stakeholders.
  • Self-starter with attention to detail and a collaborative attitude.

Travel Requirement

Area: Toscana, Marche, Abruzzo, Umbria, Lazio. Ability to travel more than 40% in his/her area.

Ready to make an impact? We offer a dynamic work environment, competitive benefits, and the flexibility of a hybrid work model, all while empowering you with possibilities for professional development in a cross-cultural setting.

If you are excited about this opportunity, we would love to hear from you. Please submit your application, and our HR Team will get back to you shortly. We look forward to exploring how we can work together.



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