Concierge
6 giorni fa
A new story is about to begin in Rome, and we are looking for a Concierge who wants to help write its first chapter.
This is not just another role - it's a rare opportunity to shape the Concierge service from day one. You'll be part of the opening team of a new luxury destination in the Eternal City, where every detail, every connection, and every gesture will define the essence of our hospitality.
As a true ambassador of the hotel, you will craft experiences that stay with our guests long after they leave - combining impeccable service, insider knowledge, and a genuine passion for the art of hospitality.
What You'll Do
- Welcome guests with authenticity, elegance, and a warm Roman touch;
- Build and curate a network of the city's most exclusive contacts — from Michelin-starred restaurants to hidden gems;
- Handle special requests, transfers, reservations, and bespoke experiences with discretion and creativity;
- Support Front Office operations when needed, ensuring seamless service across departments;
- Help establish the procedures, standards, and philosophy of the Concierge desk during the pre-opening phase.
What We're Looking For
- Previous Concierge experience in Rome is essential;
- Deep knowledge of the city's culture, dining, and lifestyle scene;
- Fluent in English and Italian (any other language is a plus);
- Refined interpersonal skills and an eye for detail;
- A proactive, solution-oriented mindset - and the desire to be part of something new and extraordinary.
Why This Role Matters
Joining at opening means you won't just deliver excellence - you'll define it.
You'll have the freedom to help shape the Concierge identity, build relationships that set new standards of service, and become part of a story that begins with you.
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