Used Equipment Sales Administrator

About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

JOB SUMMARY

The Used Equipment Sales Administrator is responsible for managing the administrative and operational processes related to used equipment sales, from machine intake to final delivery or auction sale.

This role supports the Used Equipment, Sales, Service, and Operations teams by ensuring accurate documentation, system updates, customer communication, and coordination with internal and external partners.

In addition to standard sales administration tasks, this position plays a key role in managing used equipment workflows, including auctions, website listings, machine data accuracy, and coordination with refurbishment, logistics, and finance teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES

These duties are not meant to be all-inclusive and other duties may be assigned.

• Manage used equipment sales orders from entry to final delivery, ensuring accuracy and compliance with pricing, terms, and internal policies.
• Prepare and maintain sales documentation, including offers, invoices, delivery documents, and ownership transfers.
• Support Used Equipment Sales Managers with deal preparation, pricing validation, and customer follow-up.

• Coordinate with Finance to ensure timely release of machines from credit hold and correct invoicing.

• Maintain accurate records of used equipment in internal systems (machine status, serial numbers, configuration, condition, pricing).

• Coordinate with Service, Refurbishment, and Operations teams regarding machine availability, inspections, and readiness for sale.

• Ensure consistency of machine data across internal tools, CRM systems, and external platforms.

• Manage the administrative processes related to used equipment auctions (machine preparation, documentation, coordination with auction partners).

• Act as a key interface between internal teams and auction houses to ensure timely and accurate execution.

• Track auction results, pricing outcomes, and update internal records accordingly.

• Create, update, and maintain used equipment listings on company websites and external sales platforms.

• Ensure machine descriptions, specifications, photos, pricing, and availability are accurate and up to date.

• Support marketing initiatives related to used equipment visibility and online presence.

• Handle inbound inquiries related to used equipment availability, pricing, delivery, and documentation.

• Support customers and internal stakeholders with clear, professional communication.
• Coordinate with logistics and transport teams to ensure timely delivery aligned with customer expectations.

MINIMUM QUALIFICATIONS

• High School Diploma or equivalent.
• One (1) or more years of experience in sales administration, customer service, operations, or a related field.

PREFERRED QUALIFICATIONS

• Bachelor's degree in Business, Sales, Marketing, Operations, or related field.
• Experience in used equipment, industrial equipment, construction machinery, or automotive sectors.
• Ability to manage multiple workflows in a fast-paced, structured environment.
• Strong attention to detail and data accuracy.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint), SharePoint, and web-based systems.
• Experience working with CRM systems, ERP tools, or machine databases.
• Comfortable working cross-functionally with Sales, Service, Finance, and Operations.
• Strong written and verbal communication skills.
• Self-motivated, proactive, and customer-oriented mindset.

WORKING CONDITIONS

• Frequent sitting, typing, and screen work.
• Regular interaction with internal teams and external partners.
• Occasional coordination with logistics, service, or auction sites (mostly administrative, not physical).