General Manager, Hampton by Hilton Venice Isola Nuova

1 giorno fa

Venezia, Veneto, Italia Apex Alliance Hotel Management A tempo pieno

Join us at Hampton by Hilton Venice Isola Nuova, where hospitality meets modern comfort in one of the world's most iconic destinations. As part of the Hilton family and managed by Apex Alliance Hotel Management, our hotel offers reliable service, smart design, and heartfelt Hamptonality every day. We are now seeking a results-driven and people-focused
General Manager
to lead the team and ensure our hotel continues to deliver operational excellence and memorable guest experiences.

Key Responsibilities:

  • Lead all aspects of daily hotel operations, ensuring alignment with Hilton brand standards and Apex Alliance goals.
  • Approve departmental budgets and guide financial planning, forecasting, and scorecard performance.
  • Drive profitability, service quality, and employee engagement across all departments.
  • Oversee sales and marketing activity; contribute to commercial strategy and business development.
  • Represent the hotel in guest interactions, handling feedback with professionalism and care.
  • Lead the Executive Committee and Department Heads to meet or exceed service and revenue objectives.
  • Hire, coach, and develop department leaders, fostering a performance-driven culture.
  • Build strong working relationships with ownership, aligning on strategic plans and long-term vision.
  • Actively collaborate with corporate teams to implement policies and contribute feedback on brand-wide initiatives.

Supportive Functions:

  • Represent the hotel at industry and community events.
  • Maintain relationships with local educational institutions and support hospitality outreach.
  • Participate in Hilton and Apex Alliance meetings and development initiatives.
  • Use hotel systems for effective planning, reporting, and team communication.

Candidate Profile:

  • Strong track record in hotel operations, ideally with 5+ years in a General Manager or senior leadership role.
  • Proven success in revenue management, guest satisfaction, and team development.
  • Deep knowledge of hotel financials, operations, sales & marketing, and HR.
  • Excellent interpersonal, written, and presentation skills.
  • Fluent in Italian and proficient in English.
  • Confident in managing multiple priorities, leading diverse teams, and working with ownership and corporate stakeholders.
  • Strategic mindset with hands-on leadership style and commitment to Hilton values.

What We Offer:

  • Competitive compensation package based on experience and competencies.
  • A dynamic, supportive work environment in an international hospitality setting.
  • Private health insurance or local equivalent after probation.
  • Exclusive discounted rates for stays and dining at Hilton and Apex Alliance hotels worldwide.
  • Opportunities for continuous learning and professional advancement.

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