Test Lead

MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world's major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organisation driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment.

From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change.

MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva (the Group's headquarters), Warren (New Jersey, USA), and Chennai (India).

MSC Technology embodies Passion and a commitment to Continuous Evolution, strongly believing in Equal Opportunities and Caring for its People—ultimately fostering a sense of Family within the Company.

With over 3,000 employees, our Technology Department plays a pivotal role in driving business growth and elevating the quality standards across our functional lines.

Working within an international office and engaging in cross-country collaboration offers the opportunity to connect with individuals boasting diverse technical skills, backgrounds, cultures, and professional experiences. International travel not only enriches your understanding of business and languages within the ICT realm but also provides avenues for personal and professional growth.

In 2020, MSC Technology Italy was established as a technological division of MSC with the goal of creating a Center of Excellence to support the MSC Group's business.

Do you recognize yourself? Then come work with us and be part of MSC's family

We are looking for an experienced Test Lead with a strong passion for ensuring the highest quality in software delivery and a commitment to continuously learning new testing techniques and business processes.

The ideal candidate will possess excellent problem-solving skills and the ability to lead a Testing Team in building high-quality, innovative, and fully functional software.

The Test Lead may be responsible for the testing activities of one or several products, depending on organizational needs and project scope.

The role involves overseeing the entire software testing process to guarantee its effectiveness and efficiency, ensuring that all deliverables meet business and technical requirements.

This position requires strict adherence to the standards, processes, and best practices established at the company level by Global Test Governance.

The Test Lead will collaborate with international stakeholders to define and align quality standards, harmonize testing practices across countries, and support consistent QA execution and continuous improvement at a global level, always ensuring compliance with the Global Test Governance framework.

Main Mission

Ensure, on your scope, the quality of IT deliverables (applications, systems, interfaces) by planning, organizing, and supervising all testing activities—functional and technical, to guarantee that products meet business and technical requirements before release.

Key Responsibilities

Planning and Coordination

• Apply the Test Strategy defined by the Testing Governance (objectives, scope, risks, resources).
• Develop the Test Plan, including schedule, scope, and deliverables.
• Allocate resources (team, tools, environments) for testing activities.
• Coordinate testing execution with development, integration, and production teams.
• Apply and monitor quality metrics (coverage rate, automation rate, defect rate, pass/fail ratio, etc.).
• Attend to the Testing Governance meetings.
• Test Management meetings.

Test Design and Execution

• Supervise the design of test cases (functional, technical, performance, security).
• Ensure that test environments are supplied with appropriate Data sets.
• Oversee or participate in manual and automated test execution.
• Ensure full traceability between requirements, test cases, and defects.
• Ensure the proper use of Testing Tools.

Defect and Quality Management

• Ensure defect triage and prioritization sessions.
• Coordinate with development teams and POs to analyze and resolve defects.
• Validate fixes and ensure successful retesting and regression testing.
• Guarantee product stability and compliance with specifications.

Automation and Continuous Improvement

• Apply the Test Automation Strategy (tools, scripts, CI/CD integration).
• Select, configure, and maintain test management and defect tracking tools.
• Promote QA MSC's practices across the IT department.
• Mentor and train testers to improve testing maturity and efficiency.

Required Skills

Technical Skills

• Strong knowledge of testing methodologies and frameworks (ISTQB, Agile Testing, Automation, etc.).
• Familiarity with CI/CD tools and environments (Azure DevOps, Git, etc.).
• Understanding of software architectures (desktop, web, mobile, API, etc.).
• Skilled in technical documentation (test plans, test reports, traceability matrices, etc.).

Soft Skills

• Strong Leadership and team management abilities.
• Strong communication and cross-functional collaboration skills.
• Detail-oriented, rigorous, and quality-focused.
• Analytical and problem-solving mindset.

Internal and External Relationships

Internal -IT Vice Presidents, IT Managers, Product Owners, Project Managers/Scrum Masters, Developers, Business Analyst/Product Analysist, QA Testers and Team Leaders, IT, Operations, Release, Support, Testing Governance, IT security team, etc.

External -3rd party vendors.

Recommended Profile

Required

• Bachelor's or Master's degree in Computer Science, Software Engineering, or Quality Assurance.
• At least 3–5 years of experience in software testing, including at least 2 years in a leadership role.
• Multicultural and international work collaboration.
• Fluency in English (oral and written – Proficient level).
• Working in offshore mode with remote team members.

Strongly recommended

• Testing certification (ISTQB).
• QA Automation: Selenium, Playwright, WinAppDriver, Postman.
• Load and Stress Test: JMeter, Postman.
• Scrum methodology.

What we offer

We offer a range of benefits including new Learning opportunities, a comprehensive Welfare System, Life and Health Insurance, Modern Workstation and Discounts within the MSC group.

Moreover, MSC Technology Italy fosters a culture of innovation and wellbeing by simultaneously pursuing various initiatives. These include Meetups, Technical and General Events such as Gaming Tournaments, Company Charity Initiatives and a Sustainability program designed to benefit all employees.

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.