Italian-Speaking Contact Centre Agents – Relocation to Malta
7 giorni fa
We are hiring for a Contact Centre Agents role Key responsibilities:
- Support customers via phone, email, and chat, providing clear and accurate information.
- Follow structured processes, document cases, and meet quality standards.
- Work closely with the team to resolve issues efficiently and professionally. What we are looking for:
- Italian proficiency to support native-level customers.
- A service-oriented mindset, reliability, and comfort working with targets and procedures.
- Notes: Only Local Candidates
Interview will be performed face-to-face Working details:
- Work model: On-Site
- Schedule: Monday to Sunday, between 08:00 and 19:00, on an 8-hour shift basis Compensation:
- Salary – Call Centre (CCA) Rates
Month 1: €5.60 per hour
Month 2: €8.10 per hour
After Probation: €8.50 per hour
After 12 Months: €8.75 per hour (performance-based)
After 18 Months: €9.20 per hour (performance-based)
Additional Benefits
Performance Bonus: €2,000 per year (pro-rated monthly) - eligible after 6months probation period
Commission: Sales-based - eligible 2 months from Going Live date (after they finish training and start working)
Language Allowance: €85 per month Benefits and eligibility:
- Relocation: Relocation support available of 2.000 € after 1 month of employment Please check on the excel if they are offering relocation because for several projects they are looking only for local candidates
- Eligibility / documents: European passport or work permit for Malta About the role:
JD If you are early in your career or looking for a stable next step, you will receive onboarding and coaching to help you succeed. Apply with your CV and be ready to complete the selection steps quickly if shortlisted.
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