Service Sales Engineer

Overview & Responsibilities

We are a global OEM and leading provider of critical rotating equipment, including steam turbines, centrifugal and axial compressors, and cryogenic pumps. We are seeking a highly motivated and technically proficient Aftermarket Service Sales Engineer to manage and expand the service business within the assigned territory in Italy and the EU.

The ideal candidate will be an experienced sales professional with a strong technical background in turbomachinery. This is a critical remote role focused on driving revenue from inspections, maintenance contracts, repairs, retrofits, and spare parts, primarily supporting our installed base across key industrial sectors.

Success in this role requires strategic account management, rigorous planning, and the ability to translate complex technical capabilities into winning commercial proposals.

Key ResponsibilitiesSales Strategy & Territory Management

• Achieve Targets: Develop and execute a comprehensive strategic sales plan to meet or exceed budgeted volumes for all services (inspections, repairs, retrofits, spares) related to steam turbines, centrifugal/axial compressors, and cryogenic pumps.

• Account Leadership: Manage all assigned accounts within the territory, proactively identifying and developing new business opportunities (prospecting, qualification, and pipeline management).

• Planning & Reporting: Prepare and submit annual business plans, along with detailed monthly business/sales reports and accurate forecasts.

• Time Management: Utilize effective time and territory management practices, including planned customer visit schedules and the immediate submission of trip reports and action requests.

• Representative Management: Recommend, justify, and, if required, train and manage local sales representatives to maximize market coverage.

Technical & Commercial Execution

• Needs Assessment: Recognize and investigate customer operational and maintenance needs, expertly relating them to the Company's extensive service and technical capabilities.

• Proposal Development: Produce high-quality, winning proposals that address the customer's project requirements, ensuring alignment with planned commercial margins.

• Contract Finalization: Facilitate the finalization of contractual terms and conditions to secure service agreements.

• Market Presence: Participate actively in industry events, trade fairs, road shows, and conduct professional sales presentations to key prospects.

• Customer Advocacy: Monitor the Company's performance in executing completed assignments and provide crucial feedback on customer satisfaction levels to internal teams.

Market Intelligence & Standards

• Knowledge Transfer: Maintain deep knowledge of the market landscape, including the activities of competitors and changes in the marketplace, and keep the Regional Sales Manager well informed on strategic issues.

• Technical Updates: Keep customers and colleagues well informed regarding new technology developments from the Company's Research and Development (R&D) departments.

• Compliance: Maintain accurate records and adhere to the highest corporate standards in all dealings with both customers and internal colleagues.

Qualifications and RequirementsEducation & Experience

• Bachelor's degree in Mechanical Engineering, Industrial Technology, or a related field is highly preferred.

• Several years of proven experience in service sales or account management within the turbomachinery, power generation, or petrochemical industries.

• Demonstrated technical proficiency with rotating equipment, including steam turbines, centrifugal compressors, and pumps (cryogenic or custom).

• Proven track record of achieving and exceeding sales quotas, specifically for MRO services and spare parts.

Skills & Competencies

• Language: Native-level fluency in Italian and professional working proficiency in English (verbal and written) is mandatory.

• Commercial Acumen: Strong understanding of contract finalization, commercial terms, and margin management.

• Communication: Exceptional presentation and negotiation skills with the ability to build first-class, long-term relationships with technical and procurement decision-makers.

• Self-Management: Highly organized, self-starter capable of managing a large territory and working independently in a remote environment.

• Technical Insight: Ability to quickly grasp and communicate new technical concepts and R&D updates.

Base Location & Work Schedule

This is a full time permanent position based in Italy on remote working basis.

The world turns to Ebara Elliott Energy.

Customers throughout the world choose Ebara Elliott Energy for the design, manufacture and service of their critical rotating equipment. EEE's global service network routinely installs, overhauls, repairs, upgrades and rerates machines from any manufacturer. Customers everywhere turn to EEE for precision engineering, extraordinary reliability and unparalleled service.

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