Martech Client Partner

About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit

WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit

Role
At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary And Impact
Our next MarTech Client Partner will be responsible for successfully leading and delivering complex client engagements. This role requires a blend of deep functional and/or industry expertise, strong project management and orchestration capabilities, and a proven ability to design, bring to life and evolve digital strategies, with a native integration with omnichannel media. The MarTech Client Partner plays a vital role in ensuring client satisfaction and expanding current footprint within existing accounts.

Key Responsibilities
Engagement Leadership & Delivery Excellence:

• Lead and manage complex Martech consulting project (i.e. Data Analytics, Data Viz, Cloud, Advanced Modeling, AI)
• Define and lead the client's data strategy, ensuring that data collection, management, and analysis are fully aligned with business objectives and industry best practices.
• Collaborate with internal and external stakeholders to integrate effective data governance solutions, fostering a company-wide culture that values data and continuous innovation.
• Oversee project teams, ensuring the delivery of high-quality deliverables, adherence to scope, budget, and timelines.
• Proactively identify and resolve project issues, managing client expectations and mitigating risks effectively.
• Drive the application of best practices, innovative methodologies, and tailored solutions to achieve measurable client outcomes.
• Ensure client satisfaction through consistent communication, proactive problem-solving, and a commitment to excellence.

Client Relationship Management & Business Contribution

• Manage key client relationships within existing accounts, acting as a primary point of contact and trusted advisor for mid-to-senior level stakeholders.
• Identify MarTech opportunities for expanding our services within current engagements and accounts.
• Contribute to business development efforts by supporting proposal development, presenting solutions, and articulating value propositions to prospective clients.
• Build strong credibility with clients, understanding their evolving needs and challenges.

Team Leadership & Development

• Collaborate with units leads and company stakeholders to create cross-functional teams that will be allocated on key projects, applying the "T-Shaped" model.
• Coach project teams, fostering their professional growth and skill development, by providing open and constructive feedback.
• Foster a collaborative, inclusive, and high-performing team environment.

Thought Leadership & Practice Development

• Develop deep subject matter expertise in specific industries or functional areas, contributing to the firm's intellectual capital and service offerings.
• Contribute to the development of new methodologies, tools, and strategic insights that enhance the firm's capabilities.
• Share knowledge and best practices internally and externally (e.g., internal presentations, tailor-made white papers for clients, supporting senior leaders in external publications).
• Actively participate in internal firm-building activities, such as knowledge management, process improvement, and product development.

Financial Management

• Set and manage project budgets, resource allocation, and timelines to ensure engagement profitability and efficient delivery.
• Monitor project financials and provide regular reporting to senior leadership.
• Take care of the whole bureaucratic process related to client activation, following company's guidelines and collaborating with our finance and legal teams.

Requirements

• 6-8 years of progressive experience in consulting or a relevant industry role, with demonstrated project leadership and client-facing responsibilities.
• Proven ability to lead and manage complex projects or workstreams, delivering results on time and within budget.
• Strong ability to build and maintain effective client relationships, understand client needs, and articulate value.
• Excellent analytical, critical thinking, and problem-solving skills, with the ability to develop practical and innovative solutions.
• Demonstrated leadership capabilities, with the ability to motivate, guide, and develop project teams.
• Outstanding written and verbal communication, presentation, and interpersonal skills. Fluent business English (both oral and written) is a mandatory requirement; any additional foreign language is a plus.
• Deep subject matter expertise in digital transformation, digital marketing and media. Consider that our areas of service include Data analytics, Cloud, Data Viz, Advanced Modeling, AI, AdTech.
• Ability to thrive in a dynamic, fast-paced, and client-centric environment.

Life At WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

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