Front Office Agent

1 settimana fa

Milano, Lombardia, Italia Armani Hotel Milano A tempo pieno

Armani Hotel Milano – A five-star luxury hotel that embodies sophisticated elegance with its minimalist design. Nestled in the heart of Milan's fashion district, the hotel offers an unparalleled blend of comfort and style, featuring refined dining, a serene spa, and bespoke service tailored to each guest's needs.

MAIN RESPONSIBILITIES


• Serve as the first point of contact in the hotel lobby, assisting guests with any inquiries or requests.
• Welcome and manage all walk-in guests efficiently and professionally.


• Support the Supervisors and Managers with administrative tasks as required.


• Run operational reports and promptly communicate any discrepancies to relevant departments.


• Stay up to date with expected arrivals and departures to ensure seamless guest experiences.


• Maintain positive guest and colleague interactions, fostering a collaborative work environment.


• Build and maintain strong guest relationships to enhance their stay.


• Collaborate effectively with other departments in the spirit of teamwork.


• Prepare daily, weekly, and monthly reports, including storage control reports.


• Uphold and promote Armani's Values and Culture Characteristics.


• Ensure punctuality and adherence to hotel service standards at all times.


• Handle guest inquiries both in person and over the phone with professionalism.


• Respond appropriately to emergencies and follow hotel safety procedures.


• Manage incoming and outgoing calls, including local, national, and international calls.


• Process guest payments and maintain accurate cash handling procedures.


• Stay informed about special programs, hotel events, and city attractions to provide personalized recommendations to guests.

  • Stage in Front Office Agent

    6 giorni fa

    Milano, Lombardia, Italia Up Level A tempo pieno

    MilanoPubblicato 3 secondi faStruttura alberghiera di alto livello, con sede a Milano, offre opportunità di stage come Front Office AgentLa risorsa, in affiancamento al tutor aziendale, si occuperà di:Accoglienza e assistenza degli ospiti durante le fasi di check-in e check-outSupporto nella gestione delle prenotazioni e delle richieste degli...

  • Front Office Agent

    1 settimana fa

    Milano, Lombardia, Italia CampusX A tempo pieno

    Campus X è una società Italiana che opera nel settore dello student housing ) che offre ai suoi ospiti un'esperienza abitativa full optional e di respiro internazionale all'interno delle proprie strutture.Stiamo cercando unFront Office Agentper la strutturaCXdiMilano North of MilanSe hai voglia di contribuire al nostro progetto, sei un green thinker capace...

  • Front Office Agent

    2 giorni fa

    Milano, Lombardia, Italia Jobbit A tempo pieno

    HoscoA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and...

  • Agente front-office

    6 giorni fa

    Milano, Lombardia, Italia Klima Hotel Milano A tempo pieno

    Klima Hotel Milano Fiere, è alla ricerca di un/unaFront Office Agentda inserire nel proprio team.Chi cerchiamoLa risorsa ideale ha già maturato una prima esperienza nel ruolo e desidera crescere in un contesto dinamico, professionale e orientato all'ospitalità di qualità.Responsabilità principaliAccoglienza e assistenza agli ospitiGestione delle...

  • Front Office Agent

    1 settimana fa

    Milano, Lombardia, Italia HNH HOSPITALITY SPA A tempo pieno

    Ti piacerebbe iniziare una nuova esperienza professionale in un contesto strutturato?L'hotel voco Milan-Fiere sito in zona Certosa, importante struttura facente parte del gruppo HNH Hospitality,ricerca un* Front Office Agent.Di cosa ti occuperai:Check in & Check-outScarico prenotazioni e procedure di controllo sugli arriviAssistenza clienti per eventuali...

  • Front Office Agent Turnante

    1 settimana fa

    Milano, Lombardia, Italia Aethos A tempo pieno

    Who We Are:Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That's the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just "...

  • Front Office Agent Turnante

    6 giorni fa

    Milano, Lombardia, Italia Aethos A tempo pieno

    Who We Are:Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That's the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just "...

  • Front Office

    6 giorni fa

    Milano, Lombardia, Italia STRAF hotel&bar A tempo pieno

    Grand Hotel et de Milan(Hotel storico 5 Stelle Lusso, zona Montenapoleone) eSTRAFhotel&bar(Design Hotel 4 Stelle, a due passi da Duomo), appartenenti a una rete di Imprese, rappresentano due anime distintive di Milano, unite dalla passione per il lifestyle e per le esperienze uniche. Due hotel iconici che esprimono l'essenza vibrante e innovativa della...

  • Front Office Agent

    1 settimana fa

    Milano, Lombardia, Italia Marriott International A tempo pieno

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationSheraton Milan San Siro, Via Caldera, 3, Milan, Milan, Italy, 20153VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryThe resource will be part of the Front Office department and will perform the following tasks:Welcoming...

  • Addetto al Front-office

    1 settimana fa

    Milano, Lombardia, Italia ATI tech services A tempo pieno

    Azienda in espansione ricerca un/a Addetto/a al Front Office e Accoglienza Clienti da inserire nel proprio organico. La risorsa sarà coinvolta nelle attività di accoglienza, gestione del cliente e supporto alle attività organizzative, con l'obiettivo di garantire un servizio professionale, cordiale e orientato alla soddisfazione...