Customer Solutions Account Executive

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours

The Opportunity

From the moment you wake up in the morning until you go to bed at night consider the media you consume, the adverts you see, the apps you use, the websites you browse and almost all of the shopping you do online throughout the day. Chances are that every single one of those interactions, every single one of those experiences, was touched by an Adobe product.

We have a fantastic opportunity for a Customer Solutions Account Executive to join our Sales Team based in Milan or Rome .

What you'll do

Own the entire sales strategy and execution for your key customers, including territory & account planning, pipeline & opportunity management, and forecasting.

Help shape Adobe Customer Solutions into a digital marketing consultancy with end-to-end capabilities to propose complex digital marketing use cases

With your customers, build a vision of their Digital Transformation and our role to support it, growing into the role of a trusted advisor

Negotiate and contract consulting engagements with customers to implement Adobe Digital Marketing solutions and improve the business value from existing implementations, and drive the sales process until closure

Collaborate intensively with project delivery teams to facilitate the delivery of outcome-driven engagements that maximize customer value realization and ensure customer satisfaction through the achievement of customer business goals, turning each customer into a reference

What you'll need to succeed

10-15 years of experience in Sales with focus on the services business

Strong experience in performing sales planning and pipeline management

Proven experience in negotiating engagement pricing and contractual agreements.

Ability to demonstrate a comprehensive understanding and experience of value-based selling and contracting to large enterprises

Developing and maintaining strong relationships at both C-level and functional levels

The highest work standards and structured methodologies

Ability to multi-task within tight time frames, and rapidly amend plans and tactics in response to changes in priority or situation

Detailed planning and control skills

Using internal resources and business partners to provide solutions to customers' challenges

Fluency in both Italian and English is mandatory

Additionally we would like to see

Deep understanding of digital marketing or adjacent domains (e.g. CRM, E-Commerce), and the ability to leverage AI and agentic AI innovations to accelerate and scale customer outcomes

Extensive and proven experience (Engagement Management, Project Management, Consulting Management)

Proactive individual with a ''can do'' attitude who focuses and commits

As our many awards will tell you, at Adobe you'll be immersed in an exceptional work environment that is recognized around the world. You'll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog, and explore the fantastic benefits we offer at

Adobe is an equal opportunity employer. We hire talented individuals, regardless of gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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