Senior Product Manager, Air Cooled Chillers and Heat Pumps, EMEA

What you will do
Drives achievement of Annual Operating Plan for the specific product and region by support all sales channels. Implements the analysis for a small product line by garnering feedback from product sales, marketing, and customers to understand market dynamics. Works closely with the development team to ensure product specifications meet customer demands. It demands deep expertise in financial strategy, product lifecycle management, and customer insights, with a focus on value creation, cross-functional alignment, and industry thought leadership.

How you will do it

• Domain/Industry Knowledge:  Have in-depth and up-to date knowledge on Air Cooled Heat pump products available in the European and ME region. Clear understanding of the technical aspects of the products and its application in the chilled water system, including design, energy calculation of the complete chilled water system is expected. The role will entail provide basic application information to marketing to assist in collateral development.
• Product/Service/Offering Management:  Manage legacy product / service / offering and develops innovative products / services / offerings and business models.  Own the product profitability and drives positive results.  Own and maintains competitive database of products / services / offerings.
• Program and Project Management: Support the completion of key projects/programs within the business; partners with key functions, accountable for the overall project/program; projects/programs are on time and on budget.  Support alignment of project/program scope and objectives and development of project/program budgets
• Research/Analytics:  Articulate and communicate the findings and implications; provide the "so what" analytics around the "what" (ie data/information).  Drive actions, the "now what", within the product / service / offering.
• Strategy and Planning:  Drives development of a strategy for specific area of influence, as demonstrated by business and profit growth. Build Minimum viable product vision for product enhancements and new product introductions.
• Customer Relationship Management/VOC:  Drive a customer-centric approach to managing products / services / offerings.  Drive value propositions into compelling business cases that result in business growth.  Foster relationships at key customers.
• Channel Management:  Assists in supporting channel partners, help attend customer/consultant meetings for technical discussions.
• Business and Financial Support:  Gather and analyze economic, financial, market and industry information; industry share, ROI, IRR, NPV, etc.
• Transactional Pricing:  Ability to apply pricing strategies into business strategy, understand the ripple effect analysis of price decisions, conduct customer segmentation / win loss analytics / price realization contribution.

What we look for

• Bachelor's degree required in business, marketing, engineering or equivalent experience.  MBA or other graduate-level degree preferred, or equivalent combination of education and work experience.
• 10+ years' experience, 4-5 years of product/service/offering management experience.
• Demonstrated ability to deliver results.
• Demonstrated attention to detail a commitment to quality and be results driven and customer focused.
• Demonstrated ability to write well, edit effectively and present complex issues and projects succinctly, logically, and persuasively. 
• Basic understanding of the budgeting process, key financial indicators (ie ROI, IRR, NPV).  Ability to follow established guidelines and processes (ie Capital Requests).  Basic understanding of the various types of business models (subscription, product or service delivery, distribution, etc).
• Ability to gather and analyze economic, financial, market and industry information.
• Ability to understand and implement details behind transactional pricing recommendations.
• Understand strategic and market levers to pull to build successful growth plans.
• Preferred basic level of knowledge of key industries product/service/offering supports, basic level of knowledge of key applications within key industries that the product/service/offering supports.
• Ability to take calculated risks, utilizing facts and data and scenario planning tools.
• Understand the quality versus quantity around strategy development, that a strategy is a process versus an event.
• Demonstrated ability to prioritize activities and actions that can be taken in developing a business or strategic plan; ability to say "no".
• Basic understanding of value pricing and value capture models
• Strong VOC skill set and ability; seeks to understand customer experiences, provides meaningful VOC insights to drive business implications (ie NPI, trade-offs, growth opportunities, etc)
• Understanding and usage of CRMs
• Fluent in Italian and English
• Travel requirement – up to 25%.

Our benefits

We offer an exciting and challenging position with great personal freedom and professional responsibility. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities that will stretch your abilities and channel your talents.

We offer:

• Flexible working hours
• Agile working
• Meal vouchers of €8
• Company welfare

Who we are

At Johnson Controls we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. With a history of more than 135 years of innovation, Johnson Controls delivers the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through its comprehensive digital offering OpenBlue. With a global team of more than 100,000 experts in more than 150 countries, Johnson Controls offers the world`s largest portfolio of building technology, software as well as service solutions with some of the most trusted names in the industry. For more information, visit