Wholesale Assistant

1 giorno fa

Milano, Lombardia, Italia Kurt Geiger A tempo pieno

We Are One
At Kurt Geiger we celebrate individuality, believing our differences make us more powerful as a collective.

Diversity, equality and inclusion are at the core of who we are and we strive to reflect this in every corner of our company culture, starting with the promotion of equal opportunities. Though prejudice prevails in our world, it is not welcome in our workplace, and ensuring the equality of all our people processes to recruit a diverse workforce remains paramount.

We are committed to creating an inclusive workplace where everyone is granted the opportunity to thrive as their authentic self.

Working in a busy Wholesale team. Support showroom management, sample management and in season VM / training. Supporting with all administration related to new business development. Key focus on supporting with sales order uploads and working closely with our customers to help in daily communication.

*About The Role*
Reporting to EMEA General manager and dot line to EMEA Account Executive, the Wholesale assistant will support showroom and sample management, VM / training. and any administration related to business development.

Key focus on supporting with showroom management, with sales order uploads and working closely with our customers to help in daily communication.

*Requirements
Responsibilities:*

  • Creating and presenting training materials to the stores
  • Overseeing the VM and liaising with the management on the product assortment
  • Reviewing weekly trade.
  • Assisting the account manager to organise market dates for each season and planning customer appointments
  • Assisting with sample management before each market (samples to send to our global showrooms).
  • Assisting the account manager to put together a photo pack and send to customers detailing all the trend and product information
  • Being present in sales appointment in showroom, meeting clients and helping with product presentation.
  • Chasing customers for their orders, review and process their buy
  • Check and save orders, put on the order log and collate a sales figures analysis sheet
  • Assisting the account manager with customer's sales figures information.
  • Liaising with customers on a regular basis for any queries they may have.
  • Having regular meetings with the wholesale merchandising and logistics teams so that we can ensure that there are no delivery issues with any accounts and looking for resolutions in case of any
  • Assisting the account manager in liaising with press and marketing to ensure they are aware of new account openings as well as making sure they are in regular contact with existing accounts.
  • Creating databases for Press and Marketing to ensure they maximise coverage of all styles bought and adjust according to specific market/region
  • Creating weekly communications pack that details all retail sales info, messages to customers, possible new sales opportunities, press edits and celebrity placements
  • Completion of all admin required for customers. This includes product attributes, EANs, POCs, Online Product forms etc
  • Management of samples for all customers. Ensuring these are ordered and ready for the customers for their deadlines.
  • Communication of any product changes to our customers to ensure they have the most up to date information.
  • Support concession business in France with product reorders and returns to secure correct product flow
  • Support online concession business with product upload
  • Supporting with daily organization and management of showroom

KPIs

  • Accuracy of inputting and checking orders
  • Attention to detail
  • Great communication skills - verbal and written
  • Sample Management
  • Showroom Assistance
  • Meets order deadlines
  • Accurate use of excel

*Requirements*

  • Fluent English both written and spoken
  • Previous admin experience
  • Proficient on Excel
  • Wholesale/retail experience preferred
  • Proactive and positive
  • Excellent communication skills
  • Hardworking and fast learner
  • Strong organization and administrative skills
  • Team player

*Benefits*

  • Competitive basic salary
  • Pension and life assurance
  • Enviable discounts
  • Gym Discounts
  • Half Day, Pay Day Friday (once per month)
  • RetailTrust support
  • And so much more

If you're successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism

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