Field Service Engineer

1 settimana fa

MTS Italy ITW A tempo pieno

Job Description:

Your tasks:

  • Manages customer base and business activities to optimize customer satisfaction, efficiency of operation, revenue generation, margin levels, and service contract performance.
  • Diagnoses equipment problems to the major sub-sections of the system (i.e. controllers, hydraulics, data acquisition systems, transducers, grips, fixtures, etc.)  Restores equipment operations.
  • Performs calibrations relevant to assigned customer base independently.
  • Coordinates and conducts installation and maintenance activities.
  • Implements the operational requirements of the MTS Corporate and Field Service Quality System.
  • Assists as requested to support service sales efforts by being knowledgeable of and understanding strategic goals relative to growth, margin and marketing.
  • Maintains service documentation in requested format for all service activities delivered at customer sites as assigned.
  • Manages all assigned assets according to company policy (i.e. automobile, financial instruments, and service equipment).
  • Maintains current knowledge and training in MTS technology and products.
  • Other duties and special projects as assigned.

Your qualifications:

  • Diploma of technical high school or 3 years graduation in electrical engineering or similar qualification.
  • 7-10 years of relevant experience incl. support and service.
  • Good oral and written English and Italian communication skills.
  • Ability to work with high degree of personal discipline.
  • Problem solving and analytical business skills.
  • Willingness to travel.
  • Must possess a valid driver's license and able to obtain automobile/liability coverage.

What we offer you:   

  • Permanent employment contracthigh school or 3 years graduation in electrical engineering or similar qualification.
  • Attractive salary.
  • Company car also for private use.
  • Work-life balance - we value a good work-life balance - we value a good work-life balance.
  • Wide range of further training opportunities and internal talent programs; support of personal growth through educational leave.
  • Long-term career opportunities in the MTS and ITW network.
  • International working environment in daily business.
  • Cross-national activities and events to exchange expert knowledge.
  • National and international employee resource groups (e.g. women's, young professional and pride network).
  • Familiar atmosphere with regular team and company events.
  • Commitment to sustainability and environmental protection.
  • Corporate benefits program in the ITW network.

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