Logistic Quality Coordinator

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We are looking for the Logistic Quality Coordinator for the Logistic HUB of Vigasio (VR) 

Job Mission

The Logistic Quality Coordinator ensures that all logistics operations—covering the reception, storage, and distribution of finished goods and spare parts—are carried out in full compliance with EPTA's quality standards, customer requirements, and regulatory obligations.
The role's mission is to create Quality Management System and to maintain and improve the quality performance of our Logistic Hubs by implementing control systems, managing non-conformities, and fostering a culture of continuous improvement and operational excellence.

Responsibilities

 Quality Management & Control

• Monitor and ensure compliance of all inbound and outbound logistics processes with EPTA's quality procedures and standards.
• Supervise product integrity checks (packaging, labeling, documentation) before shipment and upon receipt.
• Manage and analyze non-conformities related to transport, storage, and delivery; ensure proper documentation, root-cause analysis, and implementation of corrective/preventive actions (CAPA).
• Coordinate quality inspections and audits within the logistic hub, in collaboration with Group Quality.
• Ensure correct application of ISO standards (e.g., ISO 9001, ISO 14001, ISO45001) within the logistics processes.

Process Improvement

• Identify opportunities to optimize workflows, minimize errors, and improve delivery accuracy and customer satisfaction.
• Support digitalization and traceability projects (barcode scanning, WMS, KPI dashboards).
• Participate in Lean / Kaizen initiatives aimed at operational efficiency and waste reduction.

Performance Monitoring & Reporting

• Track logistics quality KPIs (delivery accuracy, claims rate, non-conformities, customer complaints).
• Prepare periodic reports and analysis for management review.
• Support internal and external audits (customers, certification bodies).

Collaboration & Communication

• Act as a key interface between Logistics, Customer Service, Quality, and Production functions.
• Provide training and guidance to warehouse staff on quality standards and procedures.
• Collaborate with carriers and external logistics partners to ensure quality and service level compliance.

Competences & Skills

 Technical Competences

• Knowledge of logistics processes (inbound/outbound flows, warehouse management, transportation).
• Familiarity with quality management systems and standards (ISO 9001, 14001,
• Experience in managing non-conformities, root-cause analysis, and corrective actions.
• Understanding of ERP/WMS systems (SAP preferred).
• Proficiency in Microsoft Office (Excel, Power BI advantageous).

Education & Experience

• Bachelor's degree in engineering, Logistics, Quality Management, or related field (or equivalent experience).
• 3–5 years of experience in logistics or quality functions, ideally in an industrial or manufacturing environment.
• Fluency in Italian and good command of English (written and spoken).

Why work for Epta

At Epta, we believe our employees are the driving force behind our success. That's why we offer a thoughtful range of perks designed to inspire, support, and celebrate our team every step of the way.

Join Epta, where you'll experience a great blend of new technologies and a modern workplace culture.

We take development opportunities seriously Take part in a variety of training through our Learning Management System (LMS) Catalogues.

Epta offers the opportunity for remote work whenever possible, along with providing the necessary technical equipment.

Balance work and personal life perfectly with our flexible working hours.

Give back more than we receive: Join our volunteering activities and help make the world a better place.

Our story

We at the Epta Group are a dynamic and growing international company, delivering cutting-edge commercial refrigeration solutions that impact everyday life—from ensuring fresh food in supermarkets to keeping the perfect chill in your favorite café. Our global network includes manufacturing facilities, sales entities and service organizations —all working together to provide sustainable and innovative solutions. We support customers in their green transition and support them as a fully integrated provider, from the layout of the store to the after-sales support.

With over 8,000 employees, Epta fosters an environment of continuous development. Guided by our values, we are committed to professional excellence, sustainability, and innovation in every aspect of our work.

We welcome applications from all individuals, regardless of gender, race, ethnicity, religion, sexual orientation, disability, parental status, or social origin. At Epta, your unique perspective is what keeps us innovative and cool.