Tour Operator Assistant

ABOUT WEROAD: CONNECTING PEOPLE, CULTURES, AND STORIES
Founded in 2017, WeRoad is a fast-growing startup that is disrupting the travel industry in Italy, Spain, UK, Germany, France and Switzerland

With more than 200 team members and 4K Travel Coordinators, we're a community of travelers who turn every trip into a life-changing experience. We connect like-minded millennials and send them on adventures to 300+ destinations worldwide.

We're on a mission to design and deliver experiences worth living and sharing, through rewriting the rules of the travel industry.

Sounds exciting? Before you apply, please read through our Cultural Manifesto

About The Role
JOB TITLE:
Tour Operator Assistant

LOCATION:
Milan, HQ

TYPE OF CONTRACT:
Curricular / Extracurricular Internship

SALARY RANGE:
€800/month + meal vouchers

REPORTING TO:
Operations Manager

STARTING DATE:
13/04/2026

What You Will Do

• Support the Destination Operations Team in preparing upcoming departures, ensuring accuracy of travel and customer documentation
• Assist with booking and confirming flights, hotels, and other direct services for group departures
• Provide operational support to Travel Coordinators in case of on-site emergencies
• Complete and maintain data entry within our product and operations management systems
• Buy, update, and manage documentation related to flight and hotel tickets issued by WeRoad
• Check and amend website copy and travel diaries in line with itinerary changes
• Support day-to-day administrative activities of the Supply and Operations team

What We're Looking For

• Previous experience in an administrative or operations role is a plus, but not required
• Strong organizational skills and ability to manage basic administrative tasks
• High attention to detail and accuracy
• Comfortable working in a fast-paced, dynamic environment
• Willingness to learn and ability to work independently with guidance
• Proactive, positive attitude and problem-solving mindset
• Basic knowledge of Google Sheets or strong willingness to learn

You Will Love Working At WeRoad If

• You dream big, aim higher, and push yourself beyond limits you didn't think possible. Challenges excite you, and you're hungry for the next win.
• You want to be part of a young, smart, and fun team that shares your passion for travel. You thrive in a community of bold thinkers and doers who challenge and inspire each other.
• You're an entrepreneur at heart, take responsibility from day one, and move fast to make things happen.
• You prefer adventure over routine and embrace the fast-paced, ever-changing ride of a scaleup. You make decisions quickly, test, learn, and adapt—because growth comes from action.
• You believe in the power of people. Our WeRoaders and Travel Coordinators are at the core of everything we do, and you're eager to be part of something bigger.

What We Can Offer (Italy)

• Extra benefits – Meal vouchers (€8/day)
• Fun – A vibrant co-working space, team buildings and meet-ups
• Hybrid working – Flexible working

Ready to apply?
At WeRoad, cultural fit matters as much as skills. We assess both the
what
(what someone brings) and the
how
(how they work and live our values). With multiple steps, we make sure every new joiner is not just a match, but 150% aligned with our Culture.

The Selection Process Will Consist Of

• Technical and background-based interview with Hiring Manager

WeRoad is an equal opportunity employer: we consider for employment all applicants, regardless of their race, religion, color, ancestry, national origin, sex, sexual orientation, gender, gender identity, age, family status, political affiliation, disability, and any other legally protected characteristic.

Statistically speaking, women are less likely to apply for roles where they don't fit the job description perfectly. Don't let a checklist hold you back: if you're passionate about the role, we encourage you to apply with enthusiasm