Lead Order Specialist

At Avio Aero, a GE Aerospace company, we invent the future of flight, lift people up, and bring them home safely. We are a world-leading provider specializing in the design, production, and maintenance of components and propulsion systems for both civil and military aviation. Respect for people is core to our culture and part of our commitment to FLIGHT DECK, GE Aerospace's proprietary lean operating model. We attract, develop, and retain industry-leading talent and cultivate communities where people are respected and empowered to reach their fullest potential. For the people of Avio Aero, their work isn't just a job, it's their passion and purpose. We were meant to fly.

As CRO Order Manager you will work in the team of Commercial Service - Component Repair & Overhaul (CRO) and will report to the Contract Manager (CM). You will support the Program Manager (PM) in the administration of Commercial business, interacting with all other Functions to ensure the deliverables of Contract, improving Customers' Satisfaction and guaranteeing the business continuity. Cooperate with cross functional team to deliver on the assigned programs deliverables within the terms and conditions of the purchase orders.

Essential Responsibilities

• Customers' Purchase Order's analysis and management, to ensure its compliance to Contract's requirements
• Components' induction (MIL) and flow down to all stakeholders of Customer's PO, through the company Standard Work tools (i.e. GE Workflows, BPM, etc.)
• Manage the internal DataLake and Databases with Excel tools, keeping record of all process steps
• Issue the Cost Estimation for Customer's approval; managing the archive and ensure correct flow down of Customer's disposition to all stakeholders
• Issue Invoice for services' performed, iaw approved quotation and/or applicable Price Catalogue, guaranteeing the invoice's compliance to the scope of work in Customer's PO
• Perform as interface between the customer and the internal business team, managing the transfer of information and requests
• Assure timely resolution of issues, keep the customer advised of the progress of the program, and support PM for changes, variations, solutions to issues
• Responsible for adherence to contract service, operations, and performance specifications, as well as financial & technical metrics specific to contract
• May also support proposal and negotiations
• Interface with all Stakeholders to achieve the targets (OTR Key Process Indicator - KPI) and to increase Customers' Satisfaction
• Produce effective Reporting through the company Tools/Systems: monthly report on the main deliverables of programs/contracts - comparing vs. assigned target (i.e. MIL/month; Quote/month; Invoice/month; etc.)

Qualifications/Requirements

• Master's degree in Engineering, Economy or related
• Previous experience in a similar role
• Familiar with Office Programs, in particular Excel: ability to realize pivot tables and analytical graphs, from data table
• Fluency in English and Italian both written and spoken
• Work Visa, according to local regulation, is required

Desired Characteristics

• Strong oral and written communication skills
• Demonstrated ability to analyze and resolve problems
• Ability to document, plan, market, and execute programs. Established project management skills
• Appropriate sense of urgency and prioritization on tasks assigned
• Proactive, flexible and able to work in an heterogeneous team
• Customer oriented

What we offer

Smart working and work life-balance

Avio Aero, when possible, promotes smart work in hybrid mode, and encourages a good, healthy and satisfying work-life balance. We value our employees' wellbeing; hence we offer a variety of improvement programs aimed to preserve anyone's psychological safety and daily needs.

Total Rewards

At Avio Aero, we understand the importance of Total Rewards. As a new joiner to Avio Aero we are pleased to offer the following welcome benefit plan:

• Performance related bonuses and local bonus scheme
• Flexible benefits platform
• Life and injury insurance
• Private medical cover
• Employee assistant program
• Employee special awards (service and recognition)
• Local special agreements and discounts
• English and languages training for you and one member of your family
• Technical, Leadership and development trainings

Inclusion & Diversity

Avio Aero is proud to be an Equal Opportunity Employer and we are strongly committed to maintain an inclusive and diverse environment. Every employment decision is taken regardless to national or ethnic origin, religion, sexual orientation, gender identity or expression, age, disability, etc. We are not all the same. Just be Yourself @AvioAero

Relocation Assistance Provided: No