Associate Operations Support Specialist

This job is with Johnson & Johnson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function
Supply Chain Manufacturing

Job Sub Function
Manufacturing Assembly

Job Category
Business Enablement/Support

All Job Posting Locations:
Latina, Italy

Job Description
About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at

We are searching for the best talent for
Associate Operations Support Specialist
to be in Borgo San Michele - Latina.
For this role we offer 12 months fixed term contract.

As a Associate Operations Support Specialist, You Will

• Assure that shop floor events are promptly reported and managed in accordance with company procedures with a focus on identifying the root cause and the proper effective CPA
• Collaborate with the other Department Leader to provide a quick support to the organization to evaluate the impact, solve the issues, detail them accurately and identify the appropriate corrective actions
• Challenge the status quo through the increasingly in-depth use of all the data collected by the available systems in order to make holistic analyzes during the investigations that help to have an end-to-end understanding of the shop-floor issues.
• Support the Operations group to ensure that the culture of quality is an integral part of the systematic approach to processes.
• Ensure the implementation of effective corrective and preventive actions to avoid the potential re-occurrence of shop floor problems, through monitoring with specific KPIs, in order to achieve production objectives and reduce Quality and Compliance problems.
• Contribute to the definition and implementation of the procedures and flows that arise as corrective / preventive actions from the investigations.

Qualifications / Requirements

• University Degree - Scientific field (Chemistry, chemistry and pharmaceutic technology - CTF or other equivalent)
• Previous working experience in a pharmaceutical production plant
• Ability in problem-solving and decision making technique.
• Good interpersonal, communication, partnership, and organization skills required;
• Knowledge of MS Excel, MS Power Point
• Proficiency in English is required

Other Qualifications That Will Be Considered As a Plus

• Knowledge of SAP, Process Monitoring software is considered preferred requirement
• Usage of Minitab, PI-Processbook, Power BI is considered a nice to have requirement

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Here's What You Can Expect

• Application review: We'll carefully review your CV to see how your skills and experience align with the role.
• Getting to know you: If there's a good match, you'll be invited to a short call with one of our recruitment team to understand more about you and answer any questions that you might have.
• Staying informed: We know waiting can be hard and processes can evolve; our recruitment team will keep you updated and make sure you know what to expect at each step.
• Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

Finally, at the end of the process, we'll invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process #RPOEMEA

Required Skills
Preferred Skills:
Administrative Support, Agile Manufacturing, Assembly Operations, Communication, Execution Focus, Factory Acceptance Test (FAT), Good Manufacturing Practices (GMP), Innovation, Learning Agility, Manufacturing Processes, Manufacturing Science and Technology (MSAT), Mechanical Equipments, Plant Operations, Process Oriented, Prototyping, Repair Management, Structural Fabrication, Technologically Savvy