Field Service Engineer

5 giorni fa

Italia Sidel Group A tempo pieno


Parma
Field Service Engineer - Mechanical
YOUR OPPORTUNITY

Sidel is looking for a Field Service Engineer (FSE) specialized on Mechanic; the main focus is the following:
Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites;
Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel's equipment installed at customer sites. Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure customer satisfaction.

YOUR MISSION
  • Test and evaluate equipment performance at customer
    plant, based on technical, contractual and safety specifications;
  • Operate on Mechanical systems, HMI for regular
    activities and troubleshooting as per Standard Operating Procedures.
  • Execute
    basic electrical work (e.g. cable wiring)
  • Properly handle, check and transfer equipment
    non-conformities;
  • Prepare Job Progress Chart and technical reports in
    reference to carried-out activities;
  • Ensure ultimate internal and external customer
    satisfaction;
  •  Perform activities in line with the Standard
    Operating Procedures (SOPs), Sidel coordination plan rules and customer rules;
  • Report after sales opportunities detected on
    Customer site;
  • Coach junior colleagues on the on-site behavior,
    technical activities, troubleshooting and report-ing deliverables;
  • Report to the ISM for team site activities.
YOUR PROFILE

YOUR PROFILE
Education Qualifications
and Language Requirements:
- Technical professional qualification or Bachelor degree
in Engineering as a plus;
- English fluent, written and spoken;
- Other foreign language as per regional allocation is
a plus.

Professional
Qualifications and Experience:
- At least 5 years of experience in field activities;
- Experience in the beverage industry;
- Consolidated technical background on Mechanic;
- Knowledge of Sidel Portfolio is a plus;
- Aseptic knowledge is a plus;
- Availability to travel ( Up to 90% Italy and Internationally, mainly Europe).

Key Leadership
Behaviour:
- Managing and measuring Work;
- Process Management;
- Problem Solving;
- Action Orientated;
- Peer Relationships.

By applying to this vacancy, the applicant acknowledges and agrees to the processing of his/her personal data included in the job application.

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