Account Manager

Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role: Account Manager (Project Manager)

Location: Milan, Italy (Office presence expected at minimum 2 days per week)

Please submit your CV in English

Working in partnership with our client, the Account Manager (Project Manager) will service our client's various content production, and requests range from video production and post-production to content for the web (static and dynamic), E-commerce content and Print and POS materials.

A strong understanding of digital content, motion design and print production is as essential as the experience to execute projects of all sizes and complete them with resourcefulness and dedication. Data collection is a must and actualized via several platforms that the resource will be given the skills to master. The ideal candidate will be someone with good foundations in both account/project management and production of digital and print content. A good knowledge or history of work in digital ecosystem (Web, CRM, Social) is desirable. The role is fast paced and responsive, working across multiple different projects within the group.

You will form part of a team that delivers the following: Creative & design; Content and video production & post. eComm content, Print content, Point of Sales content; Copywriting (Editorial and Social captions)

• Work closely with Designers, copywriter and motion graphic designer to align on content that needs to be produced, would it be stills, videos or animations.
• Ensuring all projects are delivered on time and on budget.
• Verifying that all contents are coherent and consistent to the client brand guidelines on all platforms and thus with the creative team.
• Making sure that all content being produced are following client's tone of voice and guidelines.

• Demonstrates excellent collaboration skills, a solution-based attitude, and the ability to work with people with diverse skills.
• Proficiency in Italian & English is required as we are a global business.
• Thrives in an environment of continual feedback and optimizing performances
• Knowledge of digital and print production
• Ability to work independently and prioritize under tight deadline and/or with interruptions, to produce accurate results within quick turnaround times
• Calm and collective 
• Actively listens, requests clarification when needed 
• Consistent willingness to go above and beyond for project deliverables, as well as one's own development
• Experience with strategic brainstorming, creative brief development and creative execution.
• Experience meeting clients
• We are looking for people who want to work closer with clients and brands, who are entrepreneurial and relish the opportunity to be a part of something new and dynamic
• Experienced in liaising directly with the client and the ability to build strong relationships
• An outstanding background in digital content and production
• Strong management and planning skills
• Problem solving
• Excellent knowledge of social content and digital content (website, CRM, Production)

Not essential but definitely an advantage:

• Experience with OTC and pharmaceutical brands is a plus.
• Background in a creative agency environment.
• Skilled in communication and marketing.
• Multi-market experience.

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what's possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   
 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.