Relationship Manager
1 giorno fa
Milan, Italy
Freedom24 is the investment platform of the international financial company Freedom Holding Corp. (NASDAQ: FRHC), serving over 400,000 clients worldwide in the investment brokerage sector. Clients have access to more than one million investment products – from bonds and stocks to funds and options.
We are growing dynamically and continuously expanding our presence across Europe – with a current focus on the Italian market. To strengthen our team in Milan, we are looking for a dedicated Relationship Manager who will help us build long-term client relationships and actively contribute to our business development in the region.
Responsibilities
Act as a primary contact for Italian-speaking clients: support onboarding, answer product and platform questions, and resolve inquiries.
Present our investment platform and services to new clients during introduction calls.
Build strong, long-term relationships with clients and ensure their satisfaction.
Identify client needs and offer appropriate investment-related guidance.
Stay informed about financial markets and communicate relevant updates to clients.
Maintain accurate client records and assist with operational tasks.
Collaborate with internal teams (support, sales, product, compliance) to deliver smooth service.
Collect and share client feedback to improve service and processes.
Requirements
Fluent Italian to communicate with local clients.
Fluent English for internal communication.
2+ years of experience in a financial services or brokerage company, ideally in a B2C client-facing role.
Proven experience in sales or relationship management;
Strong communication and negotiation skills;
Genuine interest in financial markets (e.g., follows financial news, invests personally).
Excellent communication and interpersonal skills.
Conditions
A key role in an ambitious and fast-growing international company.
Competitive salary with performance-based bonuses.
Partial reimbursement of private health insurance.
Dynamic work environment with exposure to global financial markets.
Professional and personal development alongside experienced financial professionals.
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