Project Manager – Process Transformation and Digitalization

4 giorni fa

Milano, Lombardia, Italia Nexi Italy A tempo pieno

Job Description
Shape the Future of Payments with Nexi in 2025
Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we're leading this transformation, building tools and solutions that redefine how the world pays. By joining us, you'll play a part in creating the next generation of digital payments in an innovative, supportive and international environment.

Why This Role is Right for You
As a Project Manager, you will play a key role in leading digitalization and transformation initiatives within the Operations Transformation team. Your focus will be on designing and executing the optimal contact channel strategy, improving operational efficiency, streamlining processes, and enhancing customer experience through modernization efforts. You will collaborate closely with cross-functional teams to drive impactful change and ensure the successful execution of strategic initiatives.

Key Responsibilities

  • Operations Transformation & Digitalization
  • Lead digitalization and process optimization projects within Operations to enhance efficiency and customer excellence.
  • Drive modernization initiatives, ensuring alignment with Nexi's strategic goals.
  • Identify and implement automation opportunities to reduce manual effort and enhance accuracy.
  • Cross-Functional Collaboration
  • Collaborate with Operations, IT, Compliance, and other stakeholders to implement seamless process improvements.
  • Facilitate change management, supporting teams in adopting new tools and workflows.
  • Performance Management & Compliance
  • Monitor key KPIs and performance metrics to measure the impact of transformation initiatives.
  • Ensure all initiatives comply with regulatory requirements and industry best practices.
  • Provide regular updates to senior management on project progress, risks, and success metrics.

Qualifications & Experience

  • Proven experience in operations transformation and process digitalization, ideally within the payment industry.
  • Strong background in project management methodologies (Agile, Lean, Six Sigma preferred).
  • Experience in leading cross-functional teams and managing multiple stakeholders.
  • Excellent problem-solving skills and a data-driven mindset for decision-making.
  • Ability to manage complex projects and deliver measurable business value.
  • Strong communication skills with the ability to engage at all organizational levels.
  • Fluent in Italian and English (both written and spoken).

Discover Life at Nexi
We're an international team of 10,000+ people across 25 countries, united by shared ambition and a passion for innovation. Learn more about our culture, Values, and how we're shaping the future of digital payments. Visit our Life at Nexi page.

Diversity and Inclusion at Nexi
We are proud to be an equal opportunity employer: together, we succeed by embracing our differences and creating a future where everyone can thrive.

Your Next Step Starts Here
If this opportunity excites you, we'd love to hear your story. Submit your application today, and let's shape the future of digital payments together

Responsibilities
QUALIFICATIONS

  • Transformation Project Management Assistant

    6 giorni fa

    Milano, Lombardia, Italia Nuova Accademia di Belle Arti A tempo pieno

    NABA is currently seeking motivated individuals for the role ofTransformation Project Management AssistantThe selected candidate will join the Academic Transformation Project Unit, that has a specific competence on the internal processes and, thanks to this, collaborates and supports the IT office in the digitalization project development. In particular, the...

  • Process and Data Automation Manager

    1 settimana fa

    Milano, Lombardia, Italia WPP Media A tempo pieno 900.000 € - 1.200.000 € all'ano

    About WPP MediaWPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together...

  • Process and Data Automation Manager

    1 settimana fa

    Milano, Lombardia, Italia WPP Media A tempo pieno 50.000 € - 110.000 € all'ano

    About WPP Media   WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit    WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and...

  • Project Manager

    2 settimane fa

    Milano, Lombardia, Italia Hitachi A tempo pieno 60.000 € - 80.000 € all'ano

    Location:Madrid, SpainJob ID: R0107685Date Posted: Company Name:HITACHI ENERGY SPAIN, S.A.U.Profession (Job Category):Project/Program ManagementJob Schedule: Full timeRemote:NoJob Description:The OpportunityHitachi Energy is a global leader in advancing the energy transition, and our Grid Integration business unit is at the centre of this transformation. As...

  • Project Manager

    2 settimane fa

    Milano, Lombardia, Italia Hitachi Energy A tempo pieno 60.000 € - 120.000 € all'ano

    The OpportunityHitachi Energy is a global leader in advancing the energy transition, and our Grid Integration business unit is at the centre of this transformation. As the fastest-growing unit in the company, Grid Integration delivers innovative solutions across utilities, industries, data centers, and transportation — from substations and renewables to...

  • Project Manager Operations and IT

    1 settimana fa

    Milano, Lombardia, Italia Energy Job Search A tempo pieno 60.000 € - 120.000 € all'ano

    TheProject Manager Operations and ITwill play a key role in driving Generali Employee Benefits' business transformation and operational improvements across insurance, commercial, finance, and support functions. The role involves managing change initiatives, optimizing processes and IT systems, and coordinating cross-functional teams including business...

  • Project Construction and Commissioning Manager

    2 settimane fa

    Milano, Lombardia, Italia Hitachi A tempo pieno 60.000 € - 120.000 € all'ano

    Location:Milan, Lombardy, ItalyJob ID: R0071554Date Posted: Company Name:HITACHI ENERGY ITALY S.P.A.Profession (Job Category):Engineering & ScienceJob Schedule: Full timeRemote:NoJob Description:HVDC (High Voltage Direct Current) is a product group in Hitachi Energy, which develops, manufactures, and sells DC transmission systems on a global market. HVDC...

  • IT Project Manager – Core Banking Transformation

    2 settimane fa

    Milano, Lombardia, Italia BIP A tempo pieno 80.000 € - 120.000 € all'ano

    Entra nel nostro mondo.Trasforma insieme a noi.Quale sarà la tua sfida?Sarai parte attiva della crescita della nostra practice Financial Services, siamo in grado di anticipare le continue evoluzioni del mondo Fintech, mettendo a disposizione le nostre competenze alle principali banche, assicurazioni e Payment Service Providers presenti sul mercato....

  • IT Project Manager – Core Banking Transformation

    2 settimane fa

    Milano, Lombardia, Italia BIP Group A tempo pieno 60.000 € - 80.000 € all'ano

    DescriptionEntra nel nostro mondo.Trasforma insieme a noi.Quale sarà la tua sfida? Sarai parte attiva della crescita della nostra practice Financial Services, siamo in grado di anticipare le continue evoluzioni del mondo Fintech, mettendo a disposizione le nostre competenze alle principali banche, assicurazioni e Payment Service Providers presenti sul...

  • IT Project Manager – Core Banking Transformation

    2 settimane fa

    Milano, Lombardia, Italia BIP Career Site A tempo pieno 50.000 € - 80.000 € all'ano

    Entra nel nostro mondo.Trasforma insieme a noi.Quale sarà la tua sfida? Sarai parte attiva della crescita della nostra practice Financial Services, siamo in grado di anticipare le continue evoluzioni del mondo Fintech, mettendo a disposizione le nostre competenze alle principali banche, assicurazioni e Payment Service Providers presenti sul mercato....