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Salesforce CRM Manager

3 settimane fa

Milano, Lombardia, Italia Vivid A tempo pieno
About Vivid

At Vivid, we're reimagining how individuals and businesses manage money. Our all-in-one app opens up a world of financial possibilities: invest in global stocks, ETFs, and over 150 cryptocurrencies, earn cashback on everyday purchases, and access personalised insights to make the most of your finances—all tailored to your lifestyle.   
 
For businesses, Vivid Business offers a powerful suite of tools, including multi-IBAN accounts, high-interest rates, business cashback, team cards, and seamless accounting integrations to streamline operations.   
 
Our mission? Your success. Everyone deserves the chance to see their finances flourish, and we're dedicated to empowering our customers to make this a reality.   

Since our 2020 launch in Germany, Vivid has rapidly expanded across Europe, earning the trust of over 500,000 customers looking for a simpler, smarter way to grow their wealth. With over €200 million raised from top investors and a valuation of €775 million, Vivid is where modern finance meets real opportunity. Join us and experience a new way to thrive financially.

Your Profile
  • 3+ years of experience in Salesforce development. 
  • In-depth knowledge of Salesforce objects and how they interrelate. 
  • Advanced business analysis skills, including requirements gathering and process optimisation. 
  • Proven experience interacting with multiple CRM systems and ensuring their interoperability. 
  • Experience with CRM and campaign platforms such as Braze, MoEngage, or SAS is a plus. 
  • Strong attention to detail with the ability to maintain a holistic view of the system. 
  • Fluent English (C1 – C2).
  • Bachelor's degree in Mathematics, IT, or a related field (Master's degree is a plus).
Why Join Vivid?
  • We have a hybrid model in one of our offices or fully remote outside office locations.
  • Competitive salary and benefits package (depending on location).
  • Real growth prospects, significant responsibility, and the ability to make an immediate impact from day one.
  • Participation in our Stock Options Program allows you to share in the company's success.
Enhance your expertise and shape the future of FinTech. Join Vivid's talented team and help us revolutionize how people think about their moneyAbout The Role

We are seeking a highly motivated and experienced Salesforce CRM Manager to join our Growth team and support our growing business in setting up and shaping the right processes in our CRM.

Your Mission
  • Manage and optimise Salesforce workflows and processes. 
  • Ensure smooth functioning and integration of three systems: calling platform, Salesforce, sales app.
  • Maintain end-to-end data flow within the CRM ecosystem.
  • Create and manage lists and attributes within the system. 
  • Reassign tasks to sales teams as needed. 
  • Develop and maintain reports and dashboards for performance tracking. 
  • Execute small-scale developments and enhancements. 
  • Establish API connections with third-party tools for seamless integration. 
  • Oversee and maintain the strategic setup of all Salesforce settings. 
  • Collaborate with Sales teams and Direct Sales Leads to improve efficiency. 
  • Support the launch of Braze campaigns and other marketing initiatives, connected to SalesForce.