sales administration specialist

2 settimane fa

Fabriano, Marche, Italia Ariston Group A tempo pieno

Job description:

Join our team and make an impact

Are you passionate about delivering exceptional customer service and ensuring smooth processes? As a
Sales Administration Specialist
, you will play a key role in supporting our customers throughout the ordering journey, guaranteeing accuracy and satisfaction every step of the way.

What you'll do

  • Manage customer orders received via email or online platforms
  • Enter and process orders in SAP
  • Monitor and validate EDI orders
  • Run daily order books to keep everything on track
  • Provide customers with timely information on products, order status, and delivery schedules
  • Maintain accurate customer details in our systems
  • Issue credit notes in line with SAP procedures
  • Ensure invoicing is completed and resolve any invoice queries in collaboration with Accounts

What we're looking for

  • Master's Degree (preferably in Economics or Foreign Languages)
  • Fluent in English; knowledge of French, German, or Spanish is a plus
  • International mindset – you've studied or traveled abroad
  • Strong communication and interpersonal skills
  • Highly organized with excellent execution abilities
  • Proficient in Microsoft Office (Excel & PowerPoint)
  • Experience with SAP is an advantage
  • Previous experience in a similar role is a plus

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