Professional Services Delivery Manager
4 giorni fa
Get AI-powered advice on this job and more exclusive features.Why Join Us?Join Check Point Software Technologies as a Delivery Manager and be part of our global mission.As leaders in the Cyber Security industry, we tackle the most complex challenges head-on.Our diverse team of passionate individuals is dedicated to innovation and excellence.We empower our clients with cutting-edge solutions, serving a growing global customer base.By joining our team, you'll have the chance to make a meaningful impact in a remote-friendly, fast-paced, and fun environment.Key ResponsibilitiesCreate and execute efficient personnel management plansKeep consultants utilization at a high level to meet annual objectivesImprove the skills of our Professional Services consultantsMaintain and increase the technical certification of the consultants on the teamMaintaining a good relationship with all customersStrive to continuously improve our current service offeringsHelp develop additional service offerings to enhance our valueManage customer escalationsAlways strive to improve the project delivery process and reporting structureHave 1:1 meetings with your consultantsIdentify challenges, current and future needs with skills, promotion, and role changes>Be a key player by sharing your opinion and thoughts on management discussionsBe proactive and innovativeHelp with consultant recruitment and hiriQualificationsExperience in managing a team of technical consultants or engineersStrong customer service, project management, and quality control skillsGood resource planning skillsExcellent leadership and customer service skillsStrong teamwork skills and attention to detailsExperience with Check Point products is preferredBachelor's degree is a plusGood experience using standard business applications and softwareAbility to manage conflicts and have better decision-making skillsCapacity to train team membersExcellent verbal and communication skillsDon't meet every requirement?No problem.We're dedicated to fostering a diverse team of individuals.If you believe you have what it takes to thrive in our passionate, fun, remote-friendly, and fast-paced environment, we encourage you to apply.Your unique perspective might just challenge our preconceptions about who belongs in this role.Seniority levelNot ApplicableEmployment typeFull-timeJob functionProject Management and Information TechnologyIndustriesComputer and Network Security, Software Development, and IT Services and IT ConsultingReferrals increase your chances of interviewing at Check Point Software by 2xGet notified about new Service Project Manager jobs inMilan, Lombardy, Italy.#J-*****-Ljbffr
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