Guest Service Agent
23 ore fa
Starhotels is an Italian private hospitality group leading in upscale, upper-upscale & luxury segments. With 30 hotels located in the heart of the most attractive Italian destinations, as well as in London, Paris, and New York, its room count exceeds *****.Join Starhotels and become part of the Front Office team at ourHotel d'Inghilterrain the heart ofRome.As aGuest Service Agentyou'll be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure.Your responsibilities include:Being the friendly face that responds promptly to guest inquiries, providing information and assistance.Handling check-in, check-out activities as well as other related tasks.Efficiently managing guest messages and requests.Staying updated about hotel services, guest needs, and special events.Ensuring lobby and Front Desk standards and safety compliance.Adhering to policies and procedures when working front of house equipment and property management systems.Exceed expectations revealing:A unique personality and a true passion for hospitality.Experience in the role.Familiarity with Opera PMS for efficient operations.Excellent communication skills.Ability to anticipate and resolve challenges and complaint resolution finesse.A commitment to delivering a high level of customer service.Impeccable grooming standards.Versatility in handling various work scenarios.Enthusiasm when being assigned to both individual and team-oriented tasks.Mastery of the local area, enhancing guest experiences.Embrace global diversity by speaking:Italian – fluentlyEnglish – fluentlyAdditional languages are a plus.Unlock a world of benefits including:Stylish uniforms with complimentary laundering.Exclusive discounted stays within the group.Discounts with out partners.Ticket Restaurants for delightful dining.Embrace growth with:Exceptional career advancement opportunities through our Performance Management Program..An attractive compensation package based on your experience.The chance to be a part of an ambitious, caring organization.At Starhotels, our commitment to equality and inclusion expresses our desire to create a work environment that recognises and appreciates the uniqueness of each person and promotes diversity in all its nuances. This position is open to candidates of all backgrounds, regardless of ethnicity, gender, sexual orientation or disability.Join us to shape your outstanding careerSend in your application and let's create exceptional memories together.
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Guest Experience Agent...
23 ore fa
Lazio, Italia Hyatt Regency Rome Central A tempo pienoWe are looking for a motivated Guest Experience Agent to join our pre-opening team.The role will report to the Guest Experience Manager.Conveniently located adjacent to Rome Termini Station and a short distance from the Colosseum, the 238-room Hyatt Regency Rome Central is a contemporary 5-star hotel offering premium business services and one of Italy's most...
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Guest Experience Agent
20 ore fa
Lazio, Italia Hyatt Regency Rome Central A tempo pienoWe are looking for a motivated Guest Experience Agent to join our pre-opening team. The role will report to the Guest Experience Manager. Conveniently located adjacent to Rome Termini Station and a short distance from the Colosseum, the 238-room Hyatt Regency Rome Central is a contemporary 5-star hotel offering premium business services and one of Italy's...
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Guest Relations Agent
2 settimane fa
Lazio, Italia Lindbergh Hotels A tempo pienoLindbergh Hotels is a distinguished group of luxury hotels and resorts located in Italy, specifically in the regions of Marche, Sicily, Umbria, and Emilia Romagna.Founded by Nardo Filippetti, the group embodies values of elegance, Italian character, and personalized service.Each hotel is designed to offer a unique experience, blending local traditions with...
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Guest Experience Agent
20 ore fa
Lazio, Italia Hyatt Regency Rome Central A tempo pienoWe are looking for a motivated Guest Experience Agent to join our pre-opening team.The role will report to the Guest Experience Manager.Conveniently located adjacent to Rome Termini Station and a short distance from the Colosseum, the 238-room Hyatt Regency Rome Central is a contemporary 5-star hotel offering premium business services and one of Italy's most...
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Lazio, Italia Altro A tempo pienoGuest Service Agent Turnante- Starhotels Business Palace, MilanoStarhotels , gruppo privato alberghiero italiano, è leader nei segmenti upscale e upper-upscale & luxury, con 30 hotel situati nel cuore delle migliori destinazioni italiane oltre a Londra, Parigi e New York, per un totale di oltre ***** camere.JoinStarhotelsand become part of the Front Office...
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Lazio, Italia Jobtome A tempo pienoA global hospitality leader is seeking a Front Office Agent in Como, Italy, to deliver exceptional reception services and ensure a positive guest experience.The role requires strong communication skills and the ability to manage guest queries efficiently.Candidates should have experience in customer service and demonstrate a high level of professionalism.The...
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Front Desk Specialist — Guest Services
2 giorni fa
Lazio, Italia Michael Kors A tempo pienoA reputable hospitality company seeks a Front Office Agent to manage daily reception operations and customer interactions.The ideal candidate will ensure efficient check-in/out procedures, respond to guest inquiries promptly, and maintain high service standards.Applicants should have previous customer service experience, strong communication skills, and...
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Front Desk
2 giorni fa
Lazio, Italia Ntu International AS A tempo pienoA leading hospitality company in Italy is seeking a Front Office Agent to ensure smooth daily operations at the reception.The ideal candidate should have prior experience in customer service and possess excellent communication and IT skills.Responsibilities include managing check-in/check-out procedures, responding to guest inquiries, and maintaining high...
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Guest Experience Leader
2 giorni fa
Lazio, Italia Cliff House Maine A tempo pienoA prominent hotel in Rome is seeking a Front Desk Agent to deliver exceptional service to guests.You will manage guest registrations and ensure operational excellence at the front desk.The ideal candidate has at least two years of front desk experience and strong communication skills.Responsibilities include fostering positive guest relationships and...
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Guest Experience Manager
3 giorni fa
Lazio, Italia Thompson Rome A tempo pienoWe are looking for a passionate and guest-obsessed Guest Experience Manager to elevate every touchpoint of the journey at Thompson Hyatt Rome.This role is key to shaping memorable, personalized experiences, driving a culture of service excellence, and bringing the brand's lifestyle vision to life.The ideal candidate combines strategic thinking, creativity,...
