(Native Italian) Chat Support Consultant, Crypto
5 giorni fa
(native Italian)Chat Support Consultant, crypto (Remote) Who we are?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since **** to deliver secure customer and technical support.We operate globally, supporting clients in 60 languages across diverse industries.So what if you had a chance to be a part of the world's leading SaaS, software, or hardware solutions?Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.Excited?Let's see what it takes.What you will doDeliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints.Build strong and lasting customer relationships.Keep up with evolving tools and technology.Handle sensitive customer data with care and security.Apply the latest and greatest customer happiness practices.Maintain deep understanding of client solutions and meet KPI.Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays.Communicate with developers and cross-functional specialists.What you need to succeed in this roleNative Italian speaker and excellent English communication skills.At least 6 months of live chat support experience, preferably in crypto or financial services.Basic financial knowledge or payment/banking experience is preferred.Crypto industry knowledge is a plus.CRM experience in Salesforce is an advantage.Strong analytical thinking and research skills.Positive, proactive and responsible attitude.Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).Will be a great plusCRM systems expertise.BenefitsFlexible schedule.Opportunity to cooperate fully remotely.Inclusive international environment.Compensation in USD.Rewards for referring friends.Balance between project workload and personal time, but also - internal health policy.Responsive leadership interested in your development and long-lasting cooperation.Greenhouse conditions for self-development.A culture built on trust, with no time-tracking requirements.The items listed in this section may vary depending on the terms of your engagement.Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with usOver ****+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.Know someone perfect for the role?Refer them and get rewardedWe adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.#J-*****-Ljbffr
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Remote Crypto Chat Support Specialist
5 giorni fa
Lazio, Italia Supportyourapp A tempo pienoA global Support-as-a-Service leader is seeking a Chat Support Consultant to provide high-quality customer support in crypto trading.The ideal candidate is a native Italian speaker with excellent English skills and at least 6 months of live chat support experience, preferably in financial services.This remote role offers a flexible schedule and various...
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(Native Italian) Chat Support Consultant, Crypto
1 giorno fa
Lazio, Italia Supportyourapp A tempo pieno(native Italian)Chat Support Consultant, crypto (Remote)Who we are?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since **** to deliver secure customer and technical support.We operate globally, supporting clients in 60 languages across diverse...
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Italian Crypto Chat Support Specialist
2 settimane fa
Lazio, Italia Altro A tempo pienoA dynamic trading platform is seeking a Chat Support Consultant to provide customer support in crypto trading.The role focuses on effective communication in both Japanese and English while handling inquiries and complaints via live chat.Candidates should have customer support experience in the financial services sector and a positive attitude.This position...
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Lazio, Italia Supportyourapp A tempo pienoPassionate about blockchain technology and the future of digital finance?What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new...
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Lazio, Italia Supportyourapp A tempo pienoPassionate about blockchain technology and the future of digital finance?What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new...
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(Native Japanese) Chat Support Consultant, Crypto
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Lazio, Italia Supportyourapp A tempo pienoWho are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since **** to deliver secure customer and technical support.We operate globally, supporting clients in 60 languages across diverse industries.So what if you had a chance to be a part of the...
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Lazio, Italia Altro A tempo pienoUrgent: Italian Speaker Back Office Support Consultant (On-site, Greece)Start Date: 16 December **** Hiring UrgentlyLocation: On-site, Greece? Relocation Support: Flight + hotel on arrival + long-term housing assistanceBonus: Performance-based rewardsAbout the Role:Join a global leader in customer experience while being part of a multicultural team.You'll...
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Lazio, Italia Velenosi & Meredith Consulting A tempo pienoOverviewItalian Content Moderator or Customer Support Agent - RELOCATIONRome, Metropolitan City of Rome Capital, ItalyJob Openings Italian Content Moderator or Customer Support Agent - RELOCATIONAbout the jobJob Opportunity: Italian-Speaking Customer Support and Content Moderation Roles Portugal (Office) or Greece (Full Remote)Locations:Office-based in...
