Front Office Agent
1 settimana fa
A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?Achieve positive outcomes from Guest queries in a timely and efficient mannerEnsure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as requiredEnsure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departmentsDemonstrate a high level of customer service at all timesAttend appropriate training courses, when required, and assist with the Night Team's training and development effortsDemonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily dutiesMaximize room occupancy and use up-selling techniques to promote hotel services and facilitiesUse the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policyComply with hotel security, fire regulations and all health and safety legislationAct in accordance with policies and procedures when working with front of house equipment and property management systemsFollow company brand standardsAssist other departments, as necessaryWhat are we looking for?Previous experience in a customer-focused industryPositive attitude and good communication skillsCommitment to delivering a high level of customer serviceExcellent grooming standardsCalm, efficient, and organized with great attention to detailAbility to multi-task while maintaining a positive attitude when working with a GuestProfessional manner with an emphasis on hospitality and guest serviceAbility to work on your own and as part of a teamCompetent level of IT proficiencyIt would be advantageous for you to demonstrate the following capabilities and distinctions:Previous experience in cash handlingFront Office/Concierge experience in the hotel, leisure, and/or entertainment sectorsConflict resolution experienceWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.And, our amazing Team Members are at the heart of it all#J-*****-Ljbffr
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Front Office Agent
5 giorni fa
Bardi, Italia Campusx A tempo pienoCampus X è una società Italiana che opera nel settore dello student housing ( che offre ai suoi ospiti un'esperienza abitativa full optional e di respiro internazionale all'interno delle proprie strutture.Stiamo cercando un Front Office Agent per la struttura CX di Milano North of Milan!Se hai voglia di contribuire al nostro progetto, sei un green thinker...
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Front Office Agent
2 giorni fa
Bardi, Italia Campusx A tempo pienoCampus X è una società Italiana che opera nel settore dello student housing () che offre ai suoi ospiti un'esperienza abitativa full optional e di respiro internazionale all'interno delle proprie strutture.Stiamo cercando unFront Office Agentper la strutturaCXdiMilano North of Milan !Se hai voglia di contribuire al nostro progetto, sei un green thinker...
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Front Office Agent
4 giorni fa
Bardi, Italia Ali Professional A tempo pienoMain DutiesThe Front Office Agent will be responsible for providing excellent and consistent service to guests before arrival, upon arrival, and during their stay, from check-in to check-out, in order to create memorable and personalized experiences for all guests.They must deliver the highest quality of service at all times and anticipate and exceed guest...
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Front Office Agent
2 settimane fa
Bardi, Italia Hyatt Centric Milan Centrale A tempo pienoMain Duties The Front Office Agent will be responsible for providing excellent and consistent service to guests before arrival, upon arrival, and during their stay, from check-in to check-out, in order to create memorable and personalized experiences for all guests.They must deliver the highest quality of service at all times and anticipate and exceed guest...
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Front Office Agent
23 ore fa
Bardi, Italia Hyatt Centric Milan Centrale A tempo pienoMain Duties The Front Office Agent will be responsible for providing excellent and consistent service to guests before arrival, upon arrival, and during their stay, from check-in to check-out, in order to create memorable and personalized experiences for all guests.They must deliver the highest quality of service at all times and anticipate and exceed guest...
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Front Office Agent
1 settimana fa
Bardi, Italia Jr Italy A tempo pienoSTRAFhotel&bar | a member of Design Hotels è alla ricerca di un/una Front Office/Guest Experience Turnanteda inserire nel proprio Team Front OfficeSTRAFhotel&barè un Design Hotel 4 Stelle che propone un nuovo concetto di ospitalità caratterizzato da un servizio attento e personalizzato, ma non formale.È il cuore della musica, dell'arte, delle...
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Front Office Agent L.68
2 settimane fa
Bardi, Italia Orienta A tempo pienoOrienta Spa- Società Benefit, filiale di Firenze ricerca per società Italiana che opera nel settore dello student housing un/una FRONT OFFICE AGENT da inserire nella struttura di NOVATE MILANESE La figura farà parte del Team del Front Office e si occuperà di: Customer service; Check-ine check-out secondo gli standard aziendali; Inserimento dati...
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Front Office Agent L.68
2 settimane fa
Bardi, Italia Orienta A tempo pienoOrienta Spa- Società Benefit, filiale di Firenze ricerca per società Italiana che opera nel settore dello student housingun/una FRONT OFFICE AGENT da inserire nella struttura di NOVATE MILANESELa figura farà parte del Team del Front Office e si occuperà di:Customer service; Check-in e check-out secondo gli standard aziendali; Inserimento dati...
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Front Office Agent
2 settimane fa
Bardi, Italia Randstad Italia A tempo pienoIl Front Office Agent fornirà un servizio clienti attento, eseguirà check-in/out, gestirà dati e prenotazioni, supporterà l'amministrazione, programmerà chiavi, gestirà reclami e si occuperà della comunicazione con i reparti.
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Front Office Agent
1 settimana fa
Bardi, Italia Ali Spa - Filiale Di Milano A tempo pienoPosizioneALI Spa, società di ricerca&selezione del personale, sta selezionando n.1ADDETTO FRONT OFFICE per prestigioso gruppo alberghiero internazionale, da inserire all'interno della sua sede di Milano.ResponsabilitàLa risorsa selezionata si occuperà delle seguenti attività:gestione dell'operazione di check in e check outgestione delle pratiche...
