Front Office Agent
2 settimane fa
Main Duties The Front Office Agent will be responsible for providing excellent and consistent service to guests before arrival, upon arrival, and during their stay, from check-in to check-out, in order to create memorable and personalized experiences for all guests.They must deliver the highest quality of service at all times and anticipate and exceed guest expectations.The role involves working in line with our company philosophy, operational standards, and procedures, contributing to creating a harmonious work atmosphere with a collaborative approach.He/She will assist guests, patrons, tenants, or employees with personal services such as making dinner and tour reservations, offering suggestions for events, arranging transportation and any related service towards guest's needsOperational At beginning of each shift, always control the daily agenda & Logbook in order to check any last minute changes, and to double check that services are indeed confirmed with restaurant, transportation services ecc.Make sure that any fixed charges related to Transportation costs or any other payment services are correctly inserted in Opera on guest's reservation Provide normal FO Agent activities such as Check in, Check out, @ info email inbox control, scheduled with the usual Front Office shifts (AM-PM-NIGH) Respond to general Front Office responsibilities Provides information regarding area, including directions, attractions, shopping, nightlife, or recreational opportunities.Runs appropriate errands for guests and picks up or delivers a variety of items.Provides a variety of business services such as shipping packages and assisting with printing needs.Receives, stores, and/or delivers mail and luggage.Acquires daily care items such as toiletries, for guests and patrons.Plans and schedules special events, parties, or meetings.Fulfills unusual requests such as arranging for adventure experiences such as hot air balloon rides, coordinating special moments for guests, and searching for hard-to-find items.Arranges for interpreters or translators when needed.Develops and maintains service relationships to fulfill the needs of patrons, customers, guests, or employees.Performs other related duties as assigned Represent the main point of contact for guest's needs and request (Email & WhatsApp)Qualifications Previous experience of at least 6 months in the same role, preferably in luxury hotel establishments; Customer orientation and good problem-solving skills; Strong interpersonal skills and effective communication; Kindness, friendliness, and professionalism; Flexibility in working hours and availability to work shifts/weekends; Excellent knowledge of English, knowledge of a second foreign language will be a preferred requirement.What we offer: A dynamic environment; The opportunity to establish a continuous working relationship and growth opportunities.
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Front Office Agent
5 giorni fa
Bardi, Italia Campusx A tempo pienoCampus X è una società Italiana che opera nel settore dello student housing ( che offre ai suoi ospiti un'esperienza abitativa full optional e di respiro internazionale all'interno delle proprie strutture.Stiamo cercando un Front Office Agent per la struttura CX di Milano North of Milan!Se hai voglia di contribuire al nostro progetto, sei un green thinker...
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Front Office Agent
1 giorno fa
Bardi, Italia Campusx A tempo pienoCampus X è una società Italiana che opera nel settore dello student housing () che offre ai suoi ospiti un'esperienza abitativa full optional e di respiro internazionale all'interno delle proprie strutture.Stiamo cercando unFront Office Agentper la strutturaCXdiMilano North of Milan !Se hai voglia di contribuire al nostro progetto, sei un green thinker...
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Front Office Agent
4 giorni fa
Bardi, Italia Ali Professional A tempo pienoMain DutiesThe Front Office Agent will be responsible for providing excellent and consistent service to guests before arrival, upon arrival, and during their stay, from check-in to check-out, in order to create memorable and personalized experiences for all guests.They must deliver the highest quality of service at all times and anticipate and exceed guest...
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Front Office Agent
20 ore fa
Bardi, Italia Hyatt Centric Milan Centrale A tempo pienoMain Duties The Front Office Agent will be responsible for providing excellent and consistent service to guests before arrival, upon arrival, and during their stay, from check-in to check-out, in order to create memorable and personalized experiences for all guests.They must deliver the highest quality of service at all times and anticipate and exceed guest...
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Front Office Agent
1 settimana fa
Bardi, Italia Jr Italy A tempo pienoSTRAFhotel&bar | a member of Design Hotels è alla ricerca di un/una Front Office/Guest Experience Turnanteda inserire nel proprio Team Front OfficeSTRAFhotel&barè un Design Hotel 4 Stelle che propone un nuovo concetto di ospitalità caratterizzato da un servizio attento e personalizzato, ma non formale.È il cuore della musica, dell'arte, delle...
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Front Office Agent L.68
2 settimane fa
Bardi, Italia Orienta A tempo pienoOrienta Spa- Società Benefit, filiale di Firenze ricerca per società Italiana che opera nel settore dello student housing un/una FRONT OFFICE AGENT da inserire nella struttura di NOVATE MILANESE La figura farà parte del Team del Front Office e si occuperà di: Customer service; Check-ine check-out secondo gli standard aziendali; Inserimento dati...
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Front Office Agent L.68
2 settimane fa
Bardi, Italia Orienta A tempo pienoOrienta Spa- Società Benefit, filiale di Firenze ricerca per società Italiana che opera nel settore dello student housingun/una FRONT OFFICE AGENT da inserire nella struttura di NOVATE MILANESELa figura farà parte del Team del Front Office e si occuperà di:Customer service; Check-in e check-out secondo gli standard aziendali; Inserimento dati...
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Front Office Agent
1 settimana fa
Bardi, Italia Hosco.Com A tempo pienoA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?Achieve positive outcomes from Guest queries in a timely and efficient mannerEnsure an efficient reception experience for Guests, including check in/out, and...
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Front Office Agent
2 settimane fa
Bardi, Italia Randstad Italia A tempo pienoIl Front Office Agent fornirà un servizio clienti attento, eseguirà check-in/out, gestirà dati e prenotazioni, supporterà l'amministrazione, programmerà chiavi, gestirà reclami e si occuperà della comunicazione con i reparti.
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Front Office Agent
1 settimana fa
Bardi, Italia Ali Spa - Filiale Di Milano A tempo pienoPosizioneALI Spa, società di ricerca&selezione del personale, sta selezionando n.1ADDETTO FRONT OFFICE per prestigioso gruppo alberghiero internazionale, da inserire all'interno della sua sede di Milano.ResponsabilitàLa risorsa selezionata si occuperà delle seguenti attività:gestione dell'operazione di check in e check outgestione delle pratiche...
